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$10 USD / hour
Flag of DOMINICAN REPUBLIC
$10 USD / hour
It's currently 3:57 AM here
Joined July 11, 2021
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Deyda M.

@Deydam

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$10 USD / hour
Flag of DOMINICAN REPUBLIC
$10 USD / hour
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Analyst Customer Service & Data Base - Writing

Hi!! I'm Deyda, a young Professional Technician in Commerce Mention in Accounting and Administrative Management. More than ten years of experience in Customer Service and the Financial sector, enough experience in the ​​services area and administrative processes. Highly efficient, focused on results, committed, responsible, and very easy to learn. I am a native Spanish speaker. I am pretty familiar with the Spanish languages and their different dialects. I specialize I'm providing customer service via Email, Chat, and Telephone. I can also provide support for the following service: Order Tracking, Order Fulfillment, Customer Inquiries, Product Information. Also, I have experience working with different types of reservations systems, claims, helps, consulting about products, services, details, reports. Also damages reports, unauthorized charges on credit cards, reservations details about hotels, cars rentals companies, routes of excursions, insurance service, maps, GPS, tourist guide.

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Experience

Investment Banking Analyst

AFP Crecer
Oct 2014 - Sep 2020 (5 years, 11 months)
Analyzes the pension fund's investment operations, including passive rate surveys and dividend purchases and sales. Additionally, it settles transactions through the stock exchange.

Customer Service Manager

The Bank Of Nova Scotia DR
Jul 2009 - Oct 2014 (5 years, 3 months)
Assist customers in the branch, manage commercial and mortgage loan applications, also support the collection and telemarketing units.

Education

Business Administration

Universidad Autónoma de Santo Domingo, Dominican Republic 2010 - 2015
(5 years)

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