I have been working for the last four years as a help desk operator and onsite technician for a IT leading company.
At the moment, I work as Front end Systems Analyst and I deal mainly with exchange, antispam, mail archiving, active directory and user, desktop and mobile management.
I am very patient and empathetic with clients, very useful feature to solve problems briefly and satisfactorily, helping the customer make the best choice.
I am a positive person and this helps a lot in relationships and the users trust me. I repaid them with an excellent service.
I have a good knowledge of Windows, Microsoft suites, Mac and all the technologies of mobile devices.
I thank you for your time and I hope to hear from you soon
Kind Regards
Elena Nerito