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I do data entry as well as collecting and analyzing the data. I generate monthly business reports & reports analysis. I manage emails, customer support, calendar & scheduling, planning & booking for travel itinerary & web research. Creating & editing content articles were part of my duties too. I did basic accounting & bookkeeping, marketing, order processing, & product listing for my eCommerce business owner clients. Also, I do ad-hoc tasks whenever needed.
I'm knowledgeable & have used tools/software/sites like Trello, Shopify, Neto, Canva, Filmora, LastPass, Xero, eBay, Amazon, Microsoft Office, Google Docs, & Dropbox.
I was in the BPO Industry for almost 3 years as CSR to a US-based financial institution catering debit cards. . I was promoted to the Risk-Processing Operations & became a Compliance Specialist. I also have experience as an Online English Tutor to Japanese students. I have also tried audio transcribing and call reviewing.