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$5 USD / hour
Flag of PHILIPPINES
general trias city, philippines
$5 USD / hour
It's currently 1:27 AM here
Joined January 14, 2017
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Diana H.

@JioJade1222

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$5 USD / hour
Flag of PHILIPPINES
general trias city, philippines
$5 USD / hour
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Freelancer/Virtual Assistant/Customer Service Rep

Thank you checking out my profile. I do data entry as well as collecting and analyzing the data. I generate monthly business reports & reports analysis. I manage emails, customer support, calendar & scheduling, planning & booking for travel itinerary & web research. Creating & editing content articles were part of my duties too. I did basic accounting & bookkeeping, marketing, order processing, & product listing for my eCommerce business owner clients. Also, I do ad-hoc tasks whenever needed. I'm knowledgeable & have used tools/software/sites like Trello, Shopify, Neto, Canva, Filmora, LastPass, Xero, eBay, Amazon, Microsoft Office, Google Docs, & Dropbox. I was in the BPO Industry for almost 3 years as CSR to a US-based financial institution catering debit cards. . I was promoted to the Risk-Processing Operations & became a Compliance Specialist. I also have experience as an Online English Tutor to Japanese students. I have also tried audio transcribing and call reviewing.

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Experience

RPO - Compliance Specialist

SiTEL - GreenDot Corporation
Jan 2013 - May 2014 (1 year, 4 months)
Team lead doing administrative tasks focusing on Risk-Processing Operations, Compliance and Fraud.

Customer Service Representative

SiTEL - GreenDot Corporation
Jul 2011 - Dec 2012 (1 year, 5 months)
Customer Service Representative to a US-based financial institution catering debit cards.

Education

Bachelor of Science in Accountancy

Saint Louis University, Philippines 2008 - 2010
(2 years)

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