I’m a designer passionate about UX Design and User Research. Implementing design thinking methodologies and tools I create experiences and products that generate impact and value for stakeholders and customers
Core Qualifications
Service Design: customer journey map, blueprints, stakeholders map, empathy map, roadmap, etc.
User research: interview, card sorting, user personas, design and facilitation of workshops, prototype and validate
Design Thinking: value proposition.
System thinking: system map, operational gaps, feedback loops, behavioral patterns, etc.
Figma, Maze
Good oral and written communication skills.