Thank you for checking out my profile. Here is a quick overview of my skills and strengths. I am well organized, efficient, and self-motivated. The key to my success has been to learn quickly and then reach for a higher personal and professional standard by seeking additional responsibilities. I have worked in the BPO industry for over 7 years as a customer service representative for accounts such as AT&T, Expedia, T-Mobile, and Sheer ID. I have done customer service and project management on an e-commerce store for over 2 years for marketplaces such as Walmart, Amazon, META and Shopify.
My genuine interest in providing quality work and contributing to the success of a business while maintaining a high standard has led me to become successful in my role.
Below are for the services that you can obtain and which I can assist you.
-Customer service, social media, email support, phone support and live chat
-Order Fulfillment via Home Depot, Zoro, Walmart, Sam's Club, Amazon, and so many more.
-Customer exchange, return, refund, and chargeback
-Product Research and Product listing ( Amazon, Shopify and Walmart)
-Social Media Management ( Canva Expert)
-Zendesk, Teamwork, and Freshdesk Expert
-Keep a record of the progress
-Accuracy and trust
Above all, I am passionate about what I do and am always looking for ways to improve my contribution to the company's success. I am convinced that my years of experience and attitude will be of great benefit to the company I will be working for.
I'm looking forward to scheduling a call with you!