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$10 USD / hour
Flag of SERBIA
belgrade, serbia
$10 USD / hour
It's currently 10:11 AM here
Joined April 6, 2020
0 Recommendations

Ognjen I.

@Oivanovic95

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$10 USD / hour
Flag of SERBIA
belgrade, serbia
$10 USD / hour
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Technical Support Specialist

With a post-graduate degree from the University of Civil Engineering in Belgrade, Serbia, I bring a wealth of technical expertise to my role as a 27-year-old Technical Support Specialist. Currently working for a US-based IT company operating globally, I offer remote assistance to on-site technicians, performing remote installations, troubleshooting, and other technical support services. In addition to my full-time job, I offer a range of creative and diverse services, drawing upon my expertise in programming languages such as C#, JavaScript, and HTML, as well as my strong knowledge of design tools such as Sketchup, AutoCAD 2D and 3D, Lumion, Photoshop, and more. My writing skills are also a valuable asset, as I possess a keen eye for detail and the ability to craft written pieces from small essays to professional website coverages. With several years of experience in architectural and civil projects, most of which were completed using AutoCAD, I am a versatile and reliable professional, committed to delivering high-quality results. If you have any questions, please do not hesitate to reach out to me. I am eager to collaborate and bring my unique skill set to your next project.

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Experience

Technical Support Specialist

CC Bill
Sep 2023 - Present
I've started as the Service Desk Agent L1 and due to the quality of service and personal engagement I've become L2 within the first 6 months. Currently I'm employed as the Technical Support Specialist senior.

Qualifications

Structural Engineer of Civil engineering

Senior School of Geodesy and Civil Engineering
2016
I'm a post graduate of Senior School of Geodesy and Civil Engineering and my current title is Structural Engineer of Civil engineering.

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