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marilao, philippines
It's currently 1:46 PM here
Joined September 8, 2016
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Audrey M.
@amaquinad
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marilao, philippines
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Operations Manager
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Experience
Operations Manager
Jun 2016 - Present
Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews.
Operations Manager
Jan 2013 - Dec 2015 (2 years, 11 months)
Must clearly understand the goals of the organization and develop a clear vision of exactly how operations will help achieve them. This also involves translating these goals into implications for the operation's performance, objectives, quality, speed, dependability, flexibility and cost.
Production Manager
Feb 2014 - Aug 2014 (6 months, 1 day)
Oversee the production process, drawing up a production schedule;
ensure that the production is cost effective;;
draft a timescale for the job;Estimate costs and set the quality standards;
monitor the production processes and adjust schedules as needed;
monitor product standards and implement quality-control programs;
liaise among different departments, e.g. suppliers, managers;
Supervise and motivate a team of workers;
Supervise operation, from sampling of goods to logistics.
Education
Bachelor of Science in Business Administration Major in Management
(4 years)
Qualifications
STCW - Basic Training
MARINA
2016
The International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), requires that seafarers be provided with "familiarization training" and "basic safety training" which includes basic fire fighting, elementary first aid, personal survival techniques, and personal safety and social responsibility. This training is intended to ensure that seafarers are aware of the hazards of working on a vessel and can respond appropriately in an emergency.
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