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@arobase88
Flag of Canada Toronto, Canada
Member since May 24, 2019
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arobase88

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I am a seasoned call center executive, sales leader and a strategist. I guarantee 7/24 communication availability and free of charge revision. Please do not hesitate to get to contact me to discuss the details of your project. By hiring me, you will have a quick response, high quality, and a great communication. My primary goal is to make my clients 100% happy. My favorite quote: "I would rather lose money than lose your trust." **24 Hours Available** **Trusted Freelancer*** I am ready to provide you with the best quality services on these Categories: Inbound and outbound calls Appointment Setting Customer Support Email support Chat Support Customer Service Virtual Assistant ✓ Advance MS excel/access/outlook/PowerPoint VBA (Macros) modeling, VB 6 and Analytics ✓ MS Access DB, SQL, MySQL, Database Management Regards,
$25 USD/hr
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Experience

Call Centre Customer Service & Sales Representative

Oct 2018 - Mar 2019 (5 months)

Addressing the customers concerns/needs in a professional manner Express understanding, patience, empathy working through the problem with the customer Working in a timely fashion to meet all established deadlines Maintaining a high level of competitive and product knowledge Provide quality service that will exceed expectations Maintaining a high level of confidentiality Accurately document customer interactions within the appropriate systems

Customer Support Representative

Jul 2014 - Sep 2017 (3 years)

You act as a territory manager, coordinating the customer experience from sale to installation, taking ownership of acquiring new leads (above and beyond the list of leads provided by our marketing team), gaining referral partners, participating in community events, and acting as a brand ambassador for #TDS at all times.

Education

computer sciences

2013 - 2016 (3 years)

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