Arpee R. Profile

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$5 USD / hour

santa cruz,

philippines

$5 USD / hour

It's currently 3:37 AM here

Joined July 29, 2020

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Arpee R.

@arpeeregino

0.0

(0 reviews)

0.0

$5 USD / hour

santa cruz,

philippines

$5 USD / hour

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Customer Service Expert

Customer Service Expert with over 8 years of experience in the Business Process industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

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Experience

VXI GLOBAL HOLDINGS BV

Nov 2018 - Jun 2020 (1 year, 7 months)

Trained and mentored new hires to fulfill various roles. Organized and implemented coursework, oversaw scheduling, and monitored attendance. Gathered materials needed for on-site and remote learning.

VXI GLOBAL HOLDINGS BV

Sep 2017 - Dec 2018 (1 year, 3 months)

Assisted customers with various concerns such as but not limited to setting appointments, shipping, order requests, and arranging merchandise [pick-up at other locations. Entered customer interaction details in software and web tools to track requests, document problems, and resolutions offered.