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$5 USD / hour
Flag of PHILIPPINES
$5 USD / hour
It's currently 9:34 AM here
Joined May 19, 2020
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Cristian S.

@CristianSilva40

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$5 USD / hour
Flag of PHILIPPINES
$5 USD / hour
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Client Support Specialist

I am a Client Support Specialist with over 4 years of experience I provide different services such as Customer Service, Telemarketing, Appointment Settings, Lead Generation, etc. I am ready to give you a hundred percent satisfaction in every project. Looking forward to working with you.

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Experience

Technical Support

G4ce BPO Services
Jan 2020 - Present
I provide Technical Support for AT&T my role is to validating AT&T products and answering inquiries. Solving internal and external problems, and keep track of the records of the clients.

Telemarketer / Telesales

Custech Contact Center
May 2018 - Jun 2019 (1 year, 1 month)
I work for 1 year as a telemarketer in the National Debt Relief providing sales funnel, close a deal, appointment settings, and warm transfer. I have a proven track record in sales as a top agent.

Client Support Specialist

Global Strategic
Aug 2017 - Mar 2018 (7 months, 1 day)
I ensure positive client experience through high-quality service and communication thereby attaining client retention, handle client service or support related to incoming requests. and respond to and resolve complex client issues through incident recognition, research and isolation, resolution, escalation, and follow up, Research and resolve each client's interaction to their utmost satisfaction.

Education

Bachelor of Secondary Education Major in English

University of the Philippines, Philippines 2013 - 2017
(4 years)

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