Dani Laurence S.

I am an aspiring freelancer with years of experience in the BPO industry. With over eight years of workforce management experience, I am a highly skilled scheduler with passion for data analysis and process optimization. Excellent and analytical decision-making abilities, goal-oriented and committed to providing high-quality service. With a keen eye on detail and efficient work ethics, my service has provided my previous employers growth, revenue, and competitive advantage. In addition, I was trained to excel in communication, work well under pressure, provide leadership and become an exemplary team player. I am highly proficient with MS Office and data processing apps like Excel and Google Sheets, with background on BI tools. I have been creating and maintaining worksheets which not only benefits my stakeholders, but also helps them with business making decisions.