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Flag of PHILIPPINES
angeles city, philippines
It's currently 8:12 PM here
Joined May 24, 2019
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Ernest Joy R.

@ejreloy

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Flag of PHILIPPINES
angeles city, philippines
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Project Manager/Customer Service/VA/Shopify Expert

I've been in the customer service industry for more than seven years and had been fairly successful with it. I started in the BPO industry and was promoted several times. I eventually transitioned into online freelancing and has been an all-around VA for various e-commerce companies based in Europe and the USA. I also did basic landing pages (product description) and was a Social Media Moderator. I was also an Executive Assistant for a CEO, a life coach and book author based in the USA. I am well-trained in Shopify, well-versed in English, and much familiar with various e-commerce platforms such as Zendesk and Reamaze. I am an optimistic person, a sharp problem solver, I am interested in delighting customers and providing the best customer service experience! I firmly believe that I am the most qualified person to handle your project. Rest assured that I will be very professional.

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Experience

Customer Support and Shopify Expert

Leafy Souls
Feb 2019 - Apr 2019 (2 months, 1 day)
Customer Support and Shopify Expert

Customer Service

Kindly Care
Oct 2018 - Feb 2019 (4 months, 1 day)
Customer Service, Admin Support and VA

Customer Support and Shopify Expert

Herbal Gadgets
Sep 2018 - Jan 2019 (4 months, 1 day)
Customer Support, Shopify Expert and Admin Tasks

Education

Bachelor of Science in Dentistry

Centro Escolar University, Philippines 2011 - 2017
(6 years)

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