Erlani M. Profile

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$3 USD / hour

sta. rosa laguna,

philippines

$3 USD / hour

It's currently 7:42 PM here

Joined June 25, 2017

0 Recommendations

Erlani M.

@erlanimendoza

0.0

(0 reviews)

0.0

$3 USD / hour

sta. rosa laguna,

philippines

$3 USD / hour

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Repeat Hire Rate

Virtual Assistant and Customer Service Specialist

I am a trained Virtual Assistant who caters the needs including data entry, transcription and internet research. I also have 4 years of professional experience in customer service. I am extremely fast learner and very flexible with regards to work hours.

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Reviews

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Experience

Startek Ph

Mar 2013 - Jun 2015 (2 years, 3 months)

- Handles email escalations - Quality review and attends calibration with the managements. - Perform consumer and business account changes including, but not limited to “credits and adjustment, device activation, credit request, billing inquiry.”

Startek Ph

Dec 2011 - Mar 2013 (1 year, 3 months)

- Provides customer with product and service information of a leading telecommunications company in US. - Perform account changes including, but not limited to “ number transfer request, corporate discount application, device activation, change of ownership”.