Fasih A. Profile

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$20 USD / hour

budapest,

hungary

$20 USD / hour

It's currently 4:42 PM here

Joined January 15, 2022

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Fasih A.

@fasihatif95

0.0

(0 reviews)

0.0

$20 USD / hour

budapest,

hungary

$20 USD / hour

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Repeat Hire Rate

Virtual Assistant/ Customer Support Representative

I have around 1.5 years of work experience working as a Salesforce Support Associate in multinational organizations like S&P Global. I also work as an Amazon FBA Virtual Assistant supproting the daily operations of the business. I am confident my professional expertise align with the responsibilities outlined in the job description.

See all Customer Support Specialists in Hungary

Contact Fasih A. about your job

Portfolio

Updating tasks/leads/accounts/contacts on self configured Zoho CRM after calling brands/distributors for further action.

Zoho CRM Task/leads/account/contacts update

Contacting brands and distributors via Zoho Mail and Calls as a Virtual Assistant for an ecommerce business.

Emailing Brands/Distributors

Zoho CRM Task/leads/account/contacts update

Emailing Brands/Distributors

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Experience

Retail Bazaar

Sep 2021 - Present

• Communication with brands and distributors for account opening, price negotiation, and shipping coordination via emails and calls • Developing ecommerce websites with WordPress using WooCommerce and Elementor (www.retail-bazaar.com) • Creating and maintaining supplier data in Zoho CRM

S&P Global

Jun 2019 - Sep 2020 (1 year, 3 months)

● Resolved an average of 500 Salesforce cases a month with a 98%+ positive survey score providing 1st level support on operational requests, troubleshooting issues, and conducting root cause analysis ● Developed and maintained Salesforce reports/dashboards for different user groups and provided data insights ● Assisted in writing and maintaining documentation on Salesforce processes, policies, application and help related materials