GABRIEL LEONARDO
GACHARNA LOPEZ
Personal Details
IT Support Network Professional with a wide experience maintaining different network projects using the latest technologies with the best quality of service recommendations ITIL, currently I am now looking for a new work opportunity to bring all my acknowledge, compromise and innovation skills.
Work Experience
• Emida Technologies [login to view URL]
• Laboured Time : July 2009 to date
• Job Title : Infrastructure Engineer
• Principal Duty : Leading the Network infrastructure support and projects.
• Projects developed and duties:
o Support of a new business platform for Latin-American and the United States.
• Sigma Group (HP Partner) [login to view URL]
• Laboured Time : September 2007 to Abril 2009
• Job Title : Project Network Engineer
• Principal Duty : Leading the Network infrastructure support and projects.
• Projects developed and duties:
o Supporting and leading the solutions for the daily network cases.
o Monitor the daily cases to ensure that the SLAs with our clients were reach.
o Supporting and helping other engineers with the solution of the cases.
o Attending clients meeting find the best solutions for them and ensure that the work that the team were doing was in the right way.
o Improving the support process with the feedback of our clients and design future-proof solutions for our clients.
o Developing new network solutions using a mixture of vendors like Cisco, 3com, aerohive in order to deliver to the client the best suitable solution to communicate their Headquarters with the branches around the world.
o Managing, supporting and updating all the range of Cisco products like switches, routers, firewalls, access points, WLC and servers in order to have the best acknowledge of the Cisco infrastructure and deliver the best support.
o Prioritising the solution of the cases to reach best performance of the group.
o Managing the network infrastructure of around 2500 employees in UK and rest of the world.
o Updating the acknowledge base.
o Manage the design and verification in site for a wireless indoors solution for the biggest hospitals in UK, Addenbrooke’s in Cambridge, LGH LRI in Leicester and London Royal Hospital.
• Synergy Network Systems Ltd. [login to view URL]
• Laboured Time : March 2007 to August 2007
• Job Title : Cisco Trainer
• Principal Duty : Design and implementation of labs for CCNA students.
• SERVIBANCA S.A. [login to view URL]
• Laboured Time : July 2003 – May 2006
• Job Title : Network NOC Engineer Team Leader
• Principal Duty : Administration of the ATM Machines in the whole country.
• Projects Developed
o Develop a portal WEB to allow an easy administration everywhere even in others cities.
o Manage the upgrade of 140 ATM points to the last mobile technology CDMA and GPRS for data transmit.
• Duties Include
o Manage and support network equipment routers and switches (Cisco, Motorola, Netscreen y 3com)
o Manage and configuration Network Cash Machine
o Manage, configuration and support Network LAN 100 staff at all the levels
o Manage of providers to keep stock update.
o Supporting field engineers in different levels like 1st and 2nd.
Qualifications
• Internacional Credentials
o Cisco CCNP Certified, London – England
o ITIL Certified Profesional, London – England
o Cisco CCNA Security Certified, London – England
o Wireless Aerohive Support Engineer, London – England
o Cisco CCNA Certified, London – England
Skills
• Personal
• Good Communicator
• Excellent Interpersonal
• Good Organisational
• Smart Working
• Initiative & Perseverance
• Computing
• VMware ESX Virtualization Solution
o Installation, Configuration and Management
• MS Windows XP Desktop, MS Office Suite & MS Windows 2000/2003.
o Installation, Configuration and Management
• WIN 2003
o DHCP, DNS, Windows Active Directory, Domain controller, ISA and Radius Server.
• LAN Windows
o Manage and Configuration
• Software GNU: PHP, mysql, JAVA
o Installation, Configuration and Basic Developing
• Networking
• Network Documentation Tools: Microsoft Visio, SmartDraw.
• Wireless Network design, surveys, WCS, WLC install, management and troubleshooting.
• Wireless Tools:
o Ekahau Survey Pro, AirMagnet
• Aerohive wireless technology management, install and troubleshooting.
• Configuration of the New Cisco Boxes ISR Series 28xx.18xx
• Operating Systems for Cisco Routers IOS 10.x, 11.x, 12.x
• Configure, manage and optimize routing protocols like RIPv2, IGRP, EIGRP, OSPF and BGP.
• Network management and troubleshooting tools
o HP-Openview, Ciscoworks, What’sup, Orion Network Configuration Manager.
o Wire Shark, Syslog servers, CAIN, Nessus, NMAP, Cisco SDM, ASDM and ACS Server.
o Installation and Management of open source monitoring tools: NAGIOS, CACTI, SPLUNK
• Design and implementation of Interior routing protocols like RIP, IGRP, EIGRP, OSPF, ISIS, BGP.
• Implemented and managed inter-vlan and intra-vlan traffic on catalyst 2900 switches.
• Configuration of Cisco Routers Series 7200, 26xx, Cisco 25xx, Cisco 36xx, Cisco 1900, 2950, 3550 and 6500 Switches etc.
• Configured point-to-point and multipoint frame relay networks.
• Well versed with LAN/xDSL/WAN internetworking with extensive experience in IP addressing, routing protocols and CISCO routers.
• Excellent knowledge of TCP/IP addressing, sub-netting, VLSM, and summarization.
• Firewall management PIX, ASA and Juniper
o Port forwarding
o VPN design and administration
o VPN design LAN-2-LAN, VPN client, WEBVPN SSL.
