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$5 USD / hour
Flag of PHILIPPINES
las pinas, philippines
$5 USD / hour
It's currently 4:34 AM here
Joined July 22, 2017
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Gladelyn F.

@glad0519

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$5 USD / hour
Flag of PHILIPPINES
las pinas, philippines
$5 USD / hour
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Top-Rated Virtual Professional Specialist

Your company can leverage on my Administrative Support and Customer Service Experience and Passion for Training. I am open for a part-time or full-time arrangements. I have experience and I am knowledgeable of Administrative Support and Customer Service Support. I specialize and can help you with project management, vetting, lead generation, data entry, database Building, web research, answering customer service emails/tickets/chat support, email management, job posting, social media marketing, calendar management, appointment scheduling, E-commerce management, documentation in different Microsoft Office programs namely Word, Excel and Powerpoint, form creation, email campaign and transcription. I have done numerous projects online with the skills provided. These are available in my portfolio

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Portfolio

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Experience

Administrative Assistant

Fluor Philippines (Shell Malampaya Project)
Jun 2011 - Dec 2011 (6 months, 1 day)
Maintains office coordination and link between the departments/persons and the rest of the office. Creates and maintains office documents: office documents such as minutes of the meetings, invoices, meals orders and reimbursements, travel authorization forms, miscellaneous authorization forms, Overall office keeping; Maintains inflow and outflow of office supplies, arrange for repair and maintenance of office equipment, receive, store, and maintain inventory of office supplies and equipment

Customer Service Professional

Shell Business Services Centre
Apr 2008 - May 2011 (3 years, 1 month)
United States Lubricants Operations September 2009- April 2011 Handles responsibilities from Level 1 to Level 3 interactions for Shell’s accounts. Responsible for placing Lubricants and Car Care Orders, changing and canceling Orders before Cut off, processing Returns, providing delivery and order inquiries, giving documentation copies, Invoice Disputes. US Fuels Operations April 2008- September 2009 Handles issues and complaints for Shell United States petroleum stations

Education

Bachelor of Science in Commerce major in Entrepreneurship

De La Salle University, Philippines 2001 - 2004
(3 years)

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Certifications

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