I’ve held several administrative duties for a lead generation/sales team, data entry positions, transferring data, web research, email response, recruitment, team management, agent monitoring (coaching) and reports to immediate supervisor. I have years of experience in the BPO Industry as Customer Service Representative, Technical Support as well as a Quality Control Analyst, Floor Support and Trainer. Also did, Blog editing, Article Proofreading and Rewriting, Profile backlinks, Directory submission for different clients in Upwork. With extensive experience supporting all levels of a department and working directly with external vendors, I take direction well and can complete a heavy workload and complete projects under minimal supervision. I love helping out other people while learning from them.