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$5 USD / hour
Flag of SAINT LUCIA
castries, saint lucia
$5 USD / hour
It's currently 9:46 PM here
Joined September 29, 2022
0 Recommendations

Hanna R.

@hregis

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$5 USD / hour
Flag of SAINT LUCIA
castries, saint lucia
$5 USD / hour
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Customer Service/Sales Rep, RN & Spa Ambassador

Dedicated, ambitious, hard working, bilingual customer service, sales representative, spa/body science ambassador and registered nurse who provides exceptional service using active listening, problem solving, exceptional computer aptitude and telephone etiquette. I take great pride in my work and will use my skills to perform tasks and projects to the best of my abilities. I'm always growing professionally and personally and am open to all opportunities that come my way. I also possess exceptional communication, time management and organizational skills that will ensure that all projects will be completed effectively and efficiently.

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Experience

Registered Nurse

Government of Saint Lucia
Jan 2020 - Present
Providing holistic care to clients from various backgrounds. Using communication skills and active listening to provide specialized counseling and teaching to clients. Aiding with vaccination of the public. Specialized in port health

Spa/Body Science Ambassador

Sunswept Resorts - The Body Holiday
May 2022 - Aug 2022 (3 months, 1 day)
Booking and adjusting treatments according to the guests' holistic needs. Processing payments using two CRM systems. Carrying out audit reports. Entering various data in MS spreadsheet, practicing phone etiquette, answering emails and updating the resort's databases. Calculating commissions for the spa therapists, ambassadors and specialists. Working in collaboration with an ayuverdic doctor to ensure that guests receive necessary treatments. Assisting in training colleagues

Sales Representative

1-88-GOANSWER
Feb 2019 - Dec 2019 (10 months, 4 days)
Managing outbound calls. Managing client's subscription and working towards client retention. Assisting clients with subscription renewal and cancellation. Managing high call volume with tact and professionalism. Managing customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

Education

Associates Degree in General Nursing

Saint Lucia 2015 - 2018
(3 years)

Associates Degree in General Studies

Saint Lucia 2013 - 2015
(2 years)

High School Diploma

Saint Lucia 2008 - 2015
(7 years)

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