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lagos, nigeria
It's currently 11:04 AM here
Joined April 16, 2024
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Immaculata A.
@Immaculata1
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lagos, nigeria
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A seasoned Support/ Admin (cloud support)
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Experience
M365 Administrator
Apr 2022 - Feb 2024 (1 year, 10 months)
Delivering advanced technical troubleshooting on M365 products.
Exchange Administration (Create user, shared, and group mailboxes, configure mail
flow rules, retention policies, mailbox archiving, spam protection, and configuration,
DKIM, DMARC, and SPF setup)
Managing cloud security and Data using Retention policies etc.
Setting up of mail accounts on Outlook (IMAP, POP, Office 365)
Troubleshooting Complex email issues such as non-delivery responses, email migration
support
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