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$7 USD / hour
Flag of MEXICO
morelia, mexico
$7 USD / hour
It's currently 2:59 PM here
Joined January 18, 2024
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Jessica P.

@Jesspim369

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$7 USD / hour
Flag of MEXICO
morelia, mexico
$7 USD / hour
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PRO Virtual Assistant | Streamlining Your Success

? Welcome to My Freelancer Profile! Hello there!? My name is Jessica Pimentel, and I am your dedicated virtual assistant. I am here to help you take your business to new heights by working collaboratively to ease your workload and brighten your business. My commitment is to deliver results that surpass your expectations. Let's start this journey together! Please find the hard data below. ? Services Offered: -Efficient Administrative Support -Proactive Customer Service -Dynamic Social Media Management -Precise Research & Analysis -Flawless Travel Arrangements -Strategic Project Coordination ? Key Skills: -Masterful Email & Calendar Management -Top-notch Communication & Client Interaction -Expertise in Data Organization & Spreadsheets -Seamless Multitasking & Time Management -Tech-Savvy Troubleshooting & Social Media Wizardry ? Work Experience Snapshot: -Enterprise Rent A Car / Customer Service Roadside Assistance Swiftly managed post-accident calls, coordinating services and delivering top-tier support. -Pulpa Mía - Fruit Pulp Factory / Assistant Manager Optimized operations through streamlined procedures, meticulous planning, and efficient purchasing. -Tandex Electronics / Administrative Assistant Maintained an organized administrative system, handling billing, sales, and inventory tasks. ? Language Skills: Fluent in English and Spanish ? Why Hire Me: I excel in providing streamlined solutions, ensuring your tasks are not just completed but optimized for success. My dynamic skill set, adaptability, and commitment to client satisfaction set me apart. Let's collaborate to elevate your business efficiency! ? Let's Achieve More Together! Ready to make an impact from day one.

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Portfolio

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Experience

Customer Service Roadside Assistance

Enterprise Rent A Car
May 2022 - Dec 2023 (1 year, 7 months)
As a Customer Service Representative at Enterprise Rent A Car, I efficiently handled calls from clients requiring roadside assistance post-accidents. I managed the logistics for dispatching services, such as tow trucks and gasoline, addressing concerns, and consistently delivering exceptional customer service in challenging situations.

Assistant Manager

Pulpa Mía - Fruit Pulp Factory
Jun 2019 - Oct 2021 (2 years, 4 months)
Implemented streamlined procedures at Pulpa Mía, eliminating paper and maintaining real-time records of purchases, sales, warehouse, and logistics entries and exits. Managed planning, organizing, directing, and controlling daily activities across departments to achieve organizational objectives. Led the purchasing area by finding suppliers, negotiating raw materials, and procuring supplies.

Administrative Assistant

Tandex Electronics - Distributor of audio and video equipment
May 2018 - May 2019 (1 year)
Managed various administrative tasks at Tandex Electronics, a nationwide distributor of professional audio and video equipment. Responsibilities included maintaining an up-to-date administrative system, managing billing, sales, purchases, and inventory. Prepared accounting paperwork and bank reconciliations, handled product shipping, and followed up with customers regarding their purchases.

Education

Bachelor's degree in organizational and business administration Universidad de Guadalajara, Mexico

Mexico 2014 - 2019
(5 years)

Certified as a Computer Operator

Mexico 1999 - 2019
(20 years)

Certificate of Studies in Typing, Operating Systems, Word Processors, Databases, and Spreadsheets

Mexico 1999 - 2000
(1 year)

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