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Business AnalystJan 2018 - May 2019 (1 year)
Worked as virtual assistant for Real Estate business. Daily tasks included: Provide support over the phone and via email to clients, make calls to verity informaton and other administrative tasks as booking hotels and flights.
Customer service advocateNov 2015 - Jan 2018 (2 years)
• Taking care of existing customer needs and concerns promptly and effectively, making them feel a smile through the phone. Personally, I was the top performer in the avarage handle time with quality evaluations of 90%-100% when audited.