Mikko L. Profile

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$10 USD / hour

davao city,

philippines

$10 USD / hour

It's currently 5:07 PM here

Joined May 7, 2019

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Mikko L.

@loayanmk25

0.0

(0 reviews)

0.0

$10 USD / hour

davao city,

philippines

$10 USD / hour

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Sales and marketing/Virtual assistant

Working as a customer service representative/technical support for 4 years in a call center company. Has experience in sales and marketing for Inbound/Outbound call handling ,also a retention and billing specialist for BPO. Has excellent written and oral communication skills.

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Portfolio

Proof of work experience in business process outsourcing(BPO).

Certificate of employment/ top performer recognition.

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Experience

Ibex Global

Oct 2018 - Mar 2019 (5 months, 1 day)

Working as a billing representative for 6 months with significant training and experience. The account itself is challenging and has strict protocol in protecting customer's information on their data base, as well as secured tools and services. It's empowering to have this kind of knowledge, skills and training to deal with different kinds of concerns, specially with advanced and complicated cases.

Concentrix A Synnex Corporation

Nov 2014 - Dec 2018 (4 years, 1 month)

Has level 2 technical support experience for products like routers and modem in Network Engineering, as well as Sales and Marketing. Has worked experience for brands like Linksys and Netgear modem/routers. Working in the company has an excellent training in communication and knowledge, technical and sales. This training has serve me well in contributing high revenue for the company sustainability and the back-bone for the account.

Sutherland Global Services

Nov 2012 - Aug 2013 (9 months, 1 day)

Worked as a Inbound technical support representative for Norton Anti-virus software, has taught me how to harness by skills as an introductory to BPO (Business Process Outsourcing) and any related fields.