navillacorta Profile

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$20 USD / hour

united states

$20 USD / hour

It's currently 4:36 PM here

Joined September 13, 2017

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navillacorta

@navillacorta

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(0 reviews)

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$20 USD / hour

united states

$20 USD / hour

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Production Support Engineer

Professional support engineer working in the entertainment industry for many years. A well rounded individual with a plethora of skill in the information technology sector of the business with experience in network, software, and system administration as well as providing level three troubleshooting and diagnostics to drive quick but thorough resolution of issues in a diverse ecosystem of technologies.

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Experience

Deluxe Entertainment Services Group

Mar 2015 - Present

Assist cutting-edge research and development initiatives including integration and customization of our proprietary applications with emerging frameworks and platforms. Support systems involved in deployment, testing and production environments. Participate in 24/7 on-call rotation, respond to alerts in a timely fashion, escalate issues as needed. Maintain servers worldwide.

Premiere Digital Services

Mar 2012 - May 2014 (2 years, 2 months)

Managed a video encoding cluster ensuring complete up-time as well as support to the operations team. Authored scripts in BASH and Python to automate day to day encoding operations supplementing encode metrics using common workstations as compute nodes. Create tools for creation and testing of trial content to accelerate the onboarding of new clients.