Prakashchandra P. Profile

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$10 USD / hour

dublin,

ireland

$10 USD / hour

It's currently 8:03 PM here

Joined May 15, 2018

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Prakashchandra P.

@pcprajapati2018

0.0

(0 reviews)

0.0

$10 USD / hour

dublin,

ireland

$10 USD / hour

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Technical Support Engineer

I regard myself as a young, motivated and ambitious person who is always passionate about learning new things in almost any field. I dream ample, and I have a very strong entrepreneurial attitude. Throughout my study I have been able to develop both technical and problem-solving skill, allowing me to deal with complex challenges in a more systematic way. I believe that the road to success is not easy to cross however, it’s not impossible with hard work and passion.

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Experience

Dataprise Inc

Jan 2017 - May 2018 (1 year, 4 months)

- Resolve server, TCP/IP, DNS, DHCP related ticket - Office 365 Administration - Desk and remote user support - Resolving tickets from ticketing system - Perform basic active directory operations. - 2nd level desktop support - Install new hardware and software. - Create and remove user account through AD - Provide training to end users. - Monitor security events and log analysis for enterprise client - Work on Sophos deployment and analysing alerts - Monitor server and backup alerts.

Sord Data Systems Ltd, Ireland

Jun 2015 - Dec 2017 (2 years, 6 months)

- Scan network threats - Analyse network vulnerabilities - Install PCs, Servers - Windows Server 2012 R2 Administration - Maintain, troubleshoot and configure organisation networks - Image and deploy PCs - Troubleshoot computers and servers - Remote support - Install and configure hardware and software - Assemble computers - Technical Support