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Member since May 20, 2019
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Hello. I am new in freelancer world, but I am open to new challenges. I am experienced computer user I have a good work experience (Credit Administration, Credit Risk Expert, Manager school of foreign languages, Data entry Insurance company, Customer Services - Russian exports, Telemarketing ). I am happy to help you to made your project quickest and better. Give me a chance to make your project at the highest level!
$10 USD/hr
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Portfolio Items

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Sales Manager

Jul 2019 - Dec 2019 (5 months)

• Processing orders, invoices and credit notes; • Organizing logistic of delivery; • Improved client relationships and increased sales through the organisation and implementation of various strategy for sales increase; • Increased monthly profit margin by over 5% on previous month.

Data Entry

May 2018 - Nov 2018 (6 months)

• Entered numerical data into databases in a timely and accurate manner; • Assisted with reception duties, file organisation, and research; • Organised forms, made photocopies, filed records and prepared correspondence and reports; • Produced monthly reports using intermediate Excel spreadsheet; • Oversaw inventory and office supply purchases.

Customer Service

May 2018 - Jul 2019 (1 year)

• Investigated and resolved customer enquiries and complaints in a timely and empathetic manner; • Greeted customers entering the shop to ascertain what each customer wanted or needed; • Built long-term customer relationships and advised customers on purchases and promotions; • Described product to customers and accurately explained details and care of merchandise; • Implemented new export methods (to Russia) to reduce costs and increase sales.

Credit Administrator

Mar 2011 - Dec 2014 (3 years)

• I have proposed and created a new model of work (to work from Head Office with all bank branches in country) and I tested a new software for this pilot project; • I contributed to optimizing the work process and number of employees; As a result: the project has been launched and so far it is working in this way. New software has been implemented. • Executed the control function within the credit cycle; • Verification of the applicant in databases and banking systems;


Business and Administration Level 2

2018 - 2018 (1 month)

Licentiate in Economic Sciences

2006 - 2009 (3 years)


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