Siva Kumar B.

SKILLS : •Microsoft Intune (MDM, MAM and MCM) •Android Device Administrator and Android for Work (AFW). •Have done Implementation for iOS devices using DEP/ADE and Apple Configurator. •Good grip on Android, IOS and windows devices. •Root Cause Analysis and Incident Reduction •Training and development on weekly basis to L1 Engineers. •Driving long pending calls towards closure and handling Critical Escalations Coordinating with Domain teams in driving the issue towards resolving. Ability to multitask effectively Strong written and verbal communication skills Good time management Accuracy Team work Good focus on the work STRENGHTS:  Hard & Smart Working  Honest & Punctual  Good Communication skill  Flexible in working for long hours