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@snehasisj1
Flag of India Indore, India
Member since November, 2016
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snehasisj1

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I am Enthusiastic, reliable and hardworking individual who has 4 years of experience giving professional, efficient and high quality service to various call centre companies. I am skilled in communicating with clients over email and phone. I have experience with live Chat support, Zendesk and bliss and eager to learn to use any new tools that get the job done well. I meet deadlines, and don't make promise I cant keep. I'm a team player but can steer the ship alone if need be. i look forward to working with you in providing excellent customer service and anything else you may need help with.
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Experience

Customer Care Representative

Aug 2016

Maintains customer records by updating account information.  Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction  Maintains financial accounts by processing customer adjustments.  Recommends potential products or services to management by collecting customer  Handling customer complaints or any major incidents.

Education

BBA

2009 - 2012 (3 years)

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