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Flag of India Trivandrum, India
Member since June 18, 2010
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With a full range of computer and system proficiencies, my solid technical aptitude as well as my leadership and training abilities position me ready to thrive in this challenging role. Additionally, my previous 12 years of experience in IT system management and user support for top-tier Telecom firm provided me with core strengths in technical needs analysis, staff training programs, and general administrative support. Expertise in IT system analysis and administration, quickly resolving user concerns and maintaining a reputation as a “go-to" person for all technical and IT system concerns. Configuring computer systems, diagnosing software issues, troubleshooting network/connectivity problems, and testing new technologies while delivering comprehensive user support via phone, in-person appointments, or remote access. Keen aptitude for technology programs and solutions; proficient in an extensive list of software applications/platforms and hardware components
$5 USD/hr
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IT Service Assurance Lead

May 2015 - Nov 2017 (2 years)

Leading IT Support Team, Manage Network and Systems, IT Helpdesk Cordination, Manage Active Directory Users and Systems, Group Policy, Manage Servers Install Servers, Customer Support

Area Operations In charge IT

Sep 2006 - May 2015 (8 years)

Leading IT Support Team, Manage Network and Systems, IT Helpdesk Cordination


Diploma in Computer Engineering

1995 - 1998 (3 years)


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