Travis W.

## BIO | 2000 – Present       Merchants Express                       Wormleysburg, PA Communications Analyst * Create and maintain internet and intranet sites. * Install imaging hardware/software and train employees on its use. * Monitor, on a daily basis, the electronic polling manual attention reports to ensure the various agent electronic money order dispensers are consistent in polling timely and accurate money order sales data. * Maintain the polling status and maintenance referral database consistent with daily activity. * Answer and respond to incoming customer service calls * Maintain the polling and warehouse databases, accurately and efficiently, to show the polling/non-polling status for all agents. * Quadrant FastFax (faxing system) and VIP DocManager (imaging system) Administration efforts * Coordinate user training.   1999 - 2000                   RGIS Inventory Specialists            Camp Hill, PA Team Leader * Take accurate inventory in a timely manner * Train employees to take inventories quickly and accurately * Schedule employees to ensure proper coverage for an inventory   1998 - 1998                   United Parcel Service                   Harrisburg, PA Package Handler * Ensure packages are placed in the correct trailers * Load trailers with packages in a timely fashion | | 1999 - 2000                   Thompson Institute                       Harrisburg, PA Associates of Specialized Business – Computer Programming * Business computer languages – COBOL, RPG, and Visual Basic * Microsoft Office Software   1994 - 1998                   Millersburg High School               Millersburg, PA Business Diploma in business courses |