Zurisaday S. Profile

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$8 USD / hour

montes de oca,

costa rica

$8 USD / hour

It's currently 2:27 AM here

Joined April 2, 2019

0 Recommendations

Zurisaday S.

@zurisanchez

0.0

(0 reviews)

3.6

100%

$8 USD / hour

montes de oca,

costa rica

$8 USD / hour

100%

Jobs Completed

N/A

On Budget

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On Time

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Repeat Hire Rate

Customer Support Specialist / Virtual Assistant

I have over 2 years of work experience. I started my career as administrative assistance providing clerical support and credit assistance for around 1 year. Also, I worked for a call center as back-office support, delegating daily workflow, reviewing credit card enrollment applications, answering escalated customer calls After a while, I began providing services as a Remote Admissions Counselor. I have worked with several online tools because I need to accomplish tasks related to problem-solving, data management, translations (from English to Spanish), document management, etc. As a Freelancer, I have provided web admin and marketing services, with knowledge in MailChimp, Wordpress, Woocomerce, Google Analytics, Google My Bussines and Social Media. I speak Spanish natively and English fluently.

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Experience

AIU

Sep 2018 - May 2019 (8 months, 2 days)

Interviewed student candidates, directed students through the admissions process with one-on-one follow up to ensure successful completion of the enrollment process, able to perform career consultations, assisted other personnel and departments with data collection and problem-solving.

Mercadeo Uno

Dec 2017 - May 2018 (5 months, 1 day)

Bank credit card area delegated daily workflow, reviewed credit card enrollment applications, answered escalated customer calls, effectively collaborated with clientele in resolving credit card disputes.

Banco de Costa Rica

Oct 2016 - Nov 2017 (1 year, 1 month)

Providing administrative and clerical support, maintaining electronic and hard copy filing system, generate reports, work on nonsensitive credit accounts.