I'm in need of an AI-Powered Technical Service Desk that can effectively handle a variety of technical issues, particularly those related to hardware, software, and network setups.
Overview:
I'm looking to create an MVP of an AI-assisted technical service desk tool. The goal is to prototype the core capabilities of ingesting, analyzing, and responding to support issues using machine learning techniques.
Project Description:
The tool will allow end users to upload tickets, logs, configs, and other pertinent files. It will parse, extract, and vectorize content to understand issues. An explainable ML model like LIME will then diagnose the problem and provide steps, code samples, etc to resolve it. The LLM will be RAG augmented based on a vector protocol of a list of sites to augment the LLM.
Key Criteria for Success:
Robust technical execution that meets core requirements
Modular, extensible architecture for flexibility over time
Quality, well-tested code delivered on time
Clear, prompt communication throughout project
Key Components:
Text/file ingestion and vectorization
Semantic similarity search in Milvus/SPTAG
Local post-hoc model explanations
Production-ready Flask/FastAPI UI
Documentation and usage guides
Document Ingestion (spaCy, Beautiful Soup, PyMuPDF): Scrape/ingest docs, extract text, handle formats
Vectorization (Sentence/Doc2Vec): Convert text to distributed representations
Vector Database (Milvus, SPTAG): Store/index vectors at scale for retrieval
Semantic Search (FAISS): Leverage ANN for related content finding
Knowledge Graph (spaCy, NetworkX): Extract entities/relations, build graph
Explainability (AIX360, LIME): Provide post-hoc model explanations
UI (Flask, Streamlit): Build search/browse front-end for end users
This is a fixed price project. Do not ask to chat or set meetings to discuss requirements. Bids will not be binding.
Scoring: First selection will be the top 5 lowest bidders. Second selection will be answering any questions that are asked. Anyone who submits a new bid that is more than 10% of their initial bid will be eliminated due to not doing their due diligence. Final selection will be made on final proposal (time/cost/incentives). If the winner does not perform or communicate, the project will be cancelled and the next bidder will be asked to come in. Payment based on final milestone delivery only. Do not ask for hourly or multiple milestones - I will not accept those bids.
Hi, Suji G.!
I have worked with similar projects so that I can provide you with a satisfied result.
Having confirmed the job posting "AI Tech Desk for Multifaceted Problems", I truly feel that you're looking for ambitious, creative and nice people who are expert in Python, OpenAI, Hugging Face and Web Scraping.
I am fully available to get started on your project immediately and you will find it interesting to discuss the project details.
Regards
Nina.
$900 USD in 8 days
5.0 (2 reviews)
3.8
3.8
61 freelancers are bidding on average $1,093 USD for this job
I am AI and machine learning developer with expertise in building AI-powered technical service desk. I can create an MVP capable of analyzing and responding to technical issues using machine learning techniques. My goal is to deliver a robust, modular, and well-tested solution with clear communication throughout the project. Let's discuss further details and cost.
Hey Good afternoon , Just finished reading the brief details and currently going through attached files . I see you have been looking for someone who has experience with these tech stacks Hugging Face, Python, Web Scraping and OpenAI. I will request you to review my profile, skills, projects and customer feedbacks to confirm that I will be good fit for this job. I would like you to start the chat so we can discuss the project in detail and we will see how it goes.
Questions:
1. These are all the requirements? If not, Please share more detailed requirements.
2. Do you currently have anything done for the job or it has to be done from scratch?
3. What is the timeline to get this done?
Why Choose Me?
1. I have done more than 250 major projects only on freelancer.com.
2. I have not received a single bad feedback since last 5-6 years.
3. You will find 5 star feedback on last 100+ major projects which shows my clients are happy with my work.
Portfolio: https://www.freelancer.com/u/AwaisChaudhry
Timings: 9am - 9pm Eastern Time (I work as a full time freelancer)
Thanks and regards,
Awais
Hi there,
I'm eager to assist in creating your AI-Powered Technical Service Desk. With expertise in Python, machine learning, and web development, I'm well-equipped to deliver robust technical execution and a modular architecture for flexibility. I'll ensure timely delivery of quality code and maintain clear communication throughout the project.
Let's discuss bringing your vision to life.
Please note that this is a placeholder proposal, we can be more specific once we get all the requirements and information required to execute the project.
Hi, How are you?
I just saw your job posting and I felt that I can help you with this job considering the experience I have with Hugging Face, Web Scraping, OpenAI and Python.
Please check my portfolio: https://www.freelancer.com/u/AITSoft
Regards,
Shamshad
As a seasoned web developer and AI enthusiast, I am thrilled at the prospect of an AI-Powered Technical Service Desk tool project. With over five years of software development experience, I've honed my skills in handling multifaceted problems—a skill essential for this project. I'm well-versed in Python and have extensive knowledge and hands-on experience in web scraping, a vital skill for your document ingestion requirement.
In addition, I have in-depth proficiency in all the key components of this project - from text/file ingestion and vectorization to production-ready Flask/FastAPI UI. Not only can I build the core functionalities you require, but I'll also ensure the architecture is modular and extensible to accommodate future needs.
Moreover, being skilled in several crucial areas such as back-end development (Golang/Django), database management (MySQL/PostgreSQL/GraphQL) and cloud services (AWS Lamda/EC2/S3), I feel incredibly confident in not just creating a reliable product but also becoming your strategic asset. Finally, as a seasoned project manager, I'm well-equipped to deliver you quality code on-time along with my commitment to clear, prompt communication throughout the project.
Hey there!
Picture this: your project, but even better. I've got skills that'll make your ideas sing and your goals soar. Let's chat and make some awesomeness happen together.
Trust me, it's gonna be epic!
Hello, I am , an Azure AI Engineer certified, and a highly skilled and experienced AI, machine learning, and deep learning professional with a strong background in data analysis and modeling. I have a proven track record of delivering results utilizing Azure and AWS Cloud services. Please kindly give me a chance to work on your project
Dear Project Owner,
I possess extensive experience in Python, Web Scraping, and OpenAI, making me well-equipped to develop an AI-Powered Technical Service Desk for multifaceted technical problems. My approach involves leveraging machine learning techniques to create an MVP that can efficiently analyze and respond to support issues. I am committed to delivering robust technical execution, ensuring a modular architecture for future scalability, and maintaining clear communication throughout the project.
I am confident in my ability to meet your project requirements and would appreciate the opportunity to discuss further details with you. Thank you for considering my proposal.
Best regards,
(((((((( Available to start working immediately ))))))))
I specialize in developing AI-assisted technical service desk tools and have a strong background in machine learning techniques. With my expertise, I can help you create an MVP of your AI-assisted technical service desk tool, focusing on ingesting, analyzing, and responding to support issues effectively.
The tool you envision will empower end users to upload various types of files, such as tickets, logs, and configs. I will develop the functionality to parse, extract, and vectorize the content to understand the underlying issues. Using explainable ML models like LIME, the tool will diagnose the problems and provide actionable steps, code samples, and other relevant information to resolve them.
Furthermore, I will implement RAG augmentation based on a vector protocol to enhance the capabilities of the ML model. This will ensure that the tool can provide accurate and insightful responses tailored to the specific context of the support issues.
I am eager to start working on this project immediately and bring your vision to life. Let's discuss the details further and collaborate on building a robust and efficient AI-assisted technical service desk tool.
Dear ,
I am an experienced AI expert with a proven track record of developing cutting-edge solutions using Python, Web Scraping, OpenAI, and Hugging Face. I am excited about the opportunity to create an AI-Powered Technical Service Desk that can efficiently handle a wide range of technical issues related to hardware, software, and network setups.
My approach to this project will focus on creating a robust and modular AI-assisted technical service desk tool that meets your core requirements. I will ensure that the tool is designed for flexibility and scalability, with a production-ready UI using Flask/FastAPI. Clear and prompt communication is essential to me, and I will provide well-tested code and comprehensive documentation throughout the project.
I am confident that my expertise and commitment to excellence make me the ideal candidate for this project. I look forward to the opportunity to work with you and deliver a flawless solution that exceeds your expectations.
Best regards,
Milos
Hello!
With my comprehensive skillset in AI such as OpenAI and Python, I'm well-equipped to undertake and excel in your project demanding the creation of an AI-Powered Technical Service Desk. My extensive experience in web scraping will be valuable for document ingestion, text extraction, and parsing – key components you've mentioned. Additionally, I'm experienced in vectorization techniques like Sentence/Doc2Vec that'll aid with converting texts to distributed representations as well as working with vector databases like Milvus and SPTAG.
My knowledge stretches not only to the backend functionalities (Node.js, Laravel, Python/Django) but also to the frontend (React.js/Next.js, Vue.js, Angular) which will come handy while building a production-ready Flask/FastAPI UI for your tool. Having dabbled in cloud services like AWS S3/Cognito/EC2 and GCP, I can ensure a seamless integration and efficient workflow on whichever platform you prefer.
Thanks
Hi Suji G., How are you doing?
As a professional developer with expertise in OpenAI, Hugging Face, Python and Web Scraping, I eagerly anticipate the opportunity to complete this project for you. Please drop me a message to discuss the project detail.
Thank you for considering my services.
Hi Good afternoon
This is Umair
You can see clearly from my profile that all my reviews/feedbacks are 5 stars and that's for a sole reason that I only take those projects which are doable for me.
I am very much familiar with Hugging Face, OpenAI, Python and Web Scraping. I have done similar projects before. Let's have a quick chat on this project to clear further details and I will give you development feedback as soon as possible. I am a Full time developer and can work on Hugging Face, OpenAI, Python and Web Scraping. Looking forward to working with you.
Thanks
Umair Anwar.
As a seasoned AI developer with a strong background in Python and OpenAI, I'm confident that I can tackle your project not just competently but innovatively. Having successfully built python Telegram applications and implemented pragmatic web scraping solutions, I possess a profound understanding of working with cutting-edge technologies. This proficiency extends to harnessing the power of Chrome automation and APIs, skills that will prove invaluable in the creation of your AI-Powered Technical Service Desk.
In addition to my experience, I bring with me a commitment to quality; demonstrated in my portfolio through well-tested, high-functioning code. An MVP isn't just about functionality; it's about creating an extensible architecture that can grow and evolve over time to meet emerging needs. My past are testament to my ability in this regard; they have consistently involved creating modular, flexible systems.
Effective communication is another crucial pillar for the success of a project like this. With me as your developer, you can count on prompt and clear communication, ensuring we are both on the same page every step of the way. Don't hesitate to contact me if you require any clarifications as I am more than willing to engage êigerly throughout the process. With me on board, you gain not just an excellent technician but also a reliable partner keen on completing your project smoothly and efficiently.
I have rich experience in PHP, JavaScript, WordPress, CSS, and HTML, which equips me with the necessary skills to tackle your project with expertise and precision. Leveraging my proficiency in these technologies, I assure you of a winning bid that promises innovative solutions tailored to your unique requirements. With a deep understanding of PHP and JavaScript, I am capable of developing dynamic and engaging web applications that meet the highest standards. My expertise in WordPress enables me to deliver seamless content management systems, while my mastery of CSS and HTML ensures visually stunning and user-friendly designs. Entrust your project to me, and I will utilize my extensive experience in PHP, JavaScript, WordPress, CSS, and HTML to deliver exceptional results that surpass your expectations.
Hello Suji G.,
I am Sadat Saeed, an expert with 8 years of experience in Python and Web Scraping. I have carefully reviewed the requirements for the AI Tech Desk project and am confident in my ability to deliver a robust technical solution. My portfolio showcases my successful track record and positive client feedback. Let's discuss your project further. Please review my portfolio here:
https://www.freelancer.ca/u/DGM999
Best regards,
Sadat Saeed
Hello,
I believe i can help u with getting this job done as i have the great knowledge of Hugging Face, OpenAI, Python and Web Scraping. I have working experience of several years on this platform.
So please initiate the chat to discuss with me in detail.
Regards,
Ayesha
As an experienced technology professional with extensive experience in complex problem-solving, I am the perfect fit for your AI Tech Desk project. Over my 26-year career, I have navigated and successfully resolved multifaceted technical issues on multiple platforms and with various technologies. My expertise extends from web scraping to Python, and even Mobile Applications.
In line with your project criteria, I can ensure a robust technical execution that will meet your core requirements while maintaining modular and extensible architecture for added flexibility. Quality code delivered on time is a hallmark of my work, and I pride myself on clear and prompt communication throughout projects.
Moreover, my knowledge of Milvus, SPTAG, LIME, and other tools mentioned in your description directly aligns with the components required for this task. My familiarity with not just the languages but also the toolset that you demand puts me at an advantage in delivering an AI-powered Technical Service Desk that exceeds your expectations.
Hi there.
I propose to deliver the AI-Powered Technical Service Desk by following a three-step approach.
First, we will develop the text/file ingestion and vectorization module to enable content understanding.
Second, we will implement the semantic similarity search and knowledge graph components for efficient issue resolution.
Finally, we will integrate the explainability feature and build a user-friendly UI for seamless interaction.
This approach ensures a robust technical execution, modularity, and on-time delivery, meeting the core project requirements.
Our bid for this project encompasses a comprehensive solution that aligns with the outlined requirements. We will deliver a modular, extensible architecture with production-ready Flask/FastAPI UI and well-tested code. The proposal includes clear communication throughout the project, ensuring prompt updates and feedback. Our commitment to quality and timely delivery makes us the ideal partner for this endeavor.
Best Regards.
