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Desktop & Network Engineer Needed

₹750-1250 INR / hour

Closed
Posted about 1 month ago

₹750-1250 INR / hour

About the job: Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference. ABOUT US: - Rex Technologies, is a leading IT Managed and infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e., from consulting, procurement, maintenance support all the way to Green Disposal and data destruction – all under one roof. Rextech Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 180 countries worldwide. Our URL: - [login to view URL] JOB DESCRIPTION: - Desktop Support Engineer Roles & responsibilities: Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Required Technical Skills- Ticketing Systems – ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. Functions include: · Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. · Excellent communication relationship-building and internal customer service skills · Willing to work off-hours and weekends when required for projects or emergency support. · Provide first level contact and problem resolution for customer issues. · Work with Third Party Vendors to remediate complex AV issues as needed. · Provide timely communication on issue status and resolution. · Maintain ticket updates for all reported incidents. · Install, upgrade, support and troubleshoot Windows 11, Windows 10 and Microsoft Office 2019, 2021 and 365, Cisco Jabber, another authorized desktop application. · Should have basic knowledge of Mac operating system, to support Apple pc users. · Install, upgrade, support and troubleshoot for printers, computer hardware. · Performs general preventative maintenance tasks on computers, laptops, printers. · Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. · Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. · Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. · This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. · Provide L1 support to non‐network attached printers.
Project ID: 38028153

About the project

11 proposals
Remote project
Active 26 days ago

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11 freelancers are bidding on average ₹1,218 INR/hour for this job
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I'm Willing to help you in " Network engineer " Project Looking for a Pro Writer with Extra Ordinary Writing Skills? Well, i am a Certified Writer Awarded with many rewards by many MNCs. i can Serve High Quality in your Articles and can Handle all your Workload. Why Me? I have proper knowledge of almost all niches and being a pro researcher i can research for the topic and can make it super fantastic for your readers or buyers. Availability - I am 24x7 available for any query or update during the tasks since i am full time freelancer. Assurance - I offer full refunds upon buyer's dis-satisfaction and offer unlimited revisions until the buyer get desired quality, i always hit the bulls-eye in one commit though. Charges - I always charge less since getting jobs is a real pain here. Appeal - To get premium quality content with very well researched content please hit the chat button and ask for samples. i will be able to answer your queries promptly. Always With Your Success Kuldeep & Team
₹750 INR in 1 day
4.5 (2 reviews)
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Im happy to create a design on Visio as your desire doing Physical Diagram or Network Diagram topology
₹3,500 INR in 40 days
0.0 (0 reviews)
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Hi I'm a network engineer with 5+ years. I would like to work on this project. Please do consider. Thank you
₹1,250 INR in 40 days
0.0 (0 reviews)
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Hello, I am Experienced in troubleshooting and repairing computer hardware and software malfunction. Possesses knowledge to resolve computer network problems.
₹1,000 INR in 25 days
0.0 (0 reviews)
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Hi, As an IT professional with 9 years of experience, I have extensive expertise in providing technical support for over 8 years. My background includes handling L2 extended support and working Windows desktops and laptops. My availability is flexible, and I strongly believe that I am an excellent fit for this role. Thank you for considering my application. Best regards, Vijay Narayanan. B
₹1,200 INR in 40 days
0.0 (0 reviews)
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Hi, i have several experience for this opportunity, since 2017 i have experience as Network Engineer , IT/Network Administrator, on several fild of these professions. Contact me please, have a nice day!
₹1,200 INR in 40 days
0.0 (0 reviews)
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I'm particularly proficient in areas you mentioned, like: - Hardware & Software Troubleshooting: I can diagnose and resolve issues with PCs, laptops, and various operating systems. - Network Configuration: I have experience with network fundamentals like routers, switches, and basic firewall configuration. - Security: I understand and implement security best practices to protect against threats. - Remote Support: Proficient in remote desktop tools to assist users efficiently. While I'm still developing my knowledge in network administration (skills like Cisco and VoIP), my strong foundation in networking fundamentals and eagerness to learn allows me to catch on quickly. Additionally, my Google Cloud Platform (GCP) expertise could be valuable for your cloud initiatives. Though I haven't completed a full degree, my certifications in Google Cloud Computing and Google IT Support, along with my hands-on experience as a Jr. Java backend programmer, provide a solid foundation in troubleshooting and user support. Are there any opportunities to discuss how my skillset aligns with your requirements?
₹1,000 INR in 40 days
0.0 (0 reviews)
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I am interested and help you very well for support. I have huge experience in technical support. I can assure customer will happy.
₹750 INR in 40 days
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Hi, this is Amit. I’m working as a VMware Administrator in the field of IT with Overall 6.4 years of Hands on and multi-tasking experience. I'm well-Experienced in configuring and installing operating systems like Windows and all flavour of Linux Os like: RHEL, CENTOS, UBUNTU, as well as setting up business productivity software and custom software installations.
₹1,000 INR in 40 days
0.0 (0 reviews)
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Flag of INDIA
Dehradun, India
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Member since Apr 23, 2024

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