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Customer Service Help Needed

$30-250 USD

Closed
Posted 15 days ago

$30-250 USD

Paid on delivery
We are in search of a remote customer service freelancer who can effectively handle incoming inquiries from our clients. Key Responsibilities: - Responding to customer inquiries promptly, using primarily live chat communication. The ideal candidate will possess the following skills and experience: - Proven experience in a customer service role - Excellent communication and problem-solving skills - Familiarity with live chat support tools Looking forward to your applications. Please include your past experience in customer support in your proposals.
Project ID: 38060207

About the project

67 proposals
Remote project
Active 9 days ago

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67 freelancers are bidding on average $147 USD for this job
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Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Internet Marketing, Customer Service Lets connect in chat so that We discuss further. Thank You Shobha V
$140 USD in 7 days
4.9 (1079 reviews)
9.0
9.0
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Hello there, How many hours in a day and for how long? I have the experience on customer support via live chat. I am experienced in web scraping and to build script or a windows desktop application by using python. I am also experienced in large data scraping from the given website, by pass IP, Captcha, and anti bot or cloud flair protection. Please message me to discuss more regarding this project. Best Regards
$30 USD in 2 days
5.0 (15 reviews)
4.8
4.8
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$30 USD in 7 days
5.0 (3 reviews)
4.2
4.2
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hello i am looking for work and ready to work in your terms n conditions kindly check my freelancer profile and allow me once to work with you ready to give you free test thanks himanshu
$100 USD in 7 days
5.0 (11 reviews)
4.0
4.0
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I can do that for you. I know how to handle customer service in chat and email and everything. How is the workload will be so accordingly i can charge you. discuss with me more so we can make a deal. let me know.
$125 USD in 7 days
3.1 (5 reviews)
4.8
4.8
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As an experienced virtual assistant, I've spent five years honing my skills in customer service and have a solid understanding of what it takes to keep clients happy. Handling customer inquiries via live chat is a task I'm well-prepared for, having worked with similar channels on a daily basis. I am not only adept at managing high volumes of incoming requests proficiently but also respond promptly and effectively to ensure customers feel heard and valued. In addition to direct customer interaction, my Internet Marketing background lends me the ability to take a holistic approach to your business's communication strategy. Positively representing a brand is something I take seriously and I understand that in today's digital age, effective customer service goes beyond just handling individual inquiries. Combining keen problem-solving skills with my deep knowledge of internet marketing, I can offer suggestions to enhance brand visibility and engage with customers better. To sum up, my extensive experience in varied aspects of internet marketing paired with the practical skills of accurate data entry and analysis make me a well-rounded fit for this role. With me on your team, you’ll reap the benefits of not only an exceptional customer service specialist but also an insightful business analyst who identifies trends, suggests improvements and always goes above and beyond to ensure client satisfaction. I look forward to the prospect of lending my skills to your project.
$30 USD in 3 days
3.9 (3 reviews)
2.8
2.8
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As someone with over 5 years of experience in various aspects of customer care, I believe my skills and expertise resonates strongly with what you're looking for. My ability to quickly respond to customer inquiries and provide prompt solutions aligns seamlessly with the primary responsibilities of this role. I'm adept at communicating via live chat systems and have a proven track record of tackling all kinds of customer queries with calmness and patience. One factor that sets me apart from the competition is my range of skills. While I've certainly had extensive hands-on experience in customer service, it's also worth mentioning my familiarity with internet marketing - specifically SEO and PPC. This additional knowledge can significantly contribute to a holistic understanding of the business needs behind the customer inquiries. With a commitment to ethical practices, long-term results, and a focus on delivering 5-star experiences, I am confident that I can help bolster your company's reputation through excellent customer interactions. Let's create an exceptional customer-centric experience together!
$750 USD in 30 days
5.0 (7 reviews)
1.9
1.9
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Saya pernah bekerja di salah satu Perusahaan Retail selama 14 tahun sebagai kepala kasir, sehingga saya berpengalaman di bidang pelayanan pelanggan.
$50 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi, This is Boopathi from India. I have gone through the project description and it totally fits my skills and experience. I was working as a customer support professional for one of the best telecom company (Bell Canada) for more than 8 years. I have been in their customer Service, technical support and sales role. I would be very interested with this opportunity and will be able to fulfill your needs!! My experience in the telecom industry gave me a deep understanding of the customer service sector and honed my problem-solving and communication skills, allowing me to respond effectively and efficiently to customer inquiries - a skill we both know is essential. My proficiency in using live chat support tools is well established too, so there wouldn't be any need for additional training.
$250 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have 3 years work experience as a customer service representative and already handled different accounts from Insurance, Retail and Airline account I have an exceptional customer service from solving the customer concern to customer satisfaction and I think I can be able to help you to your project using my customer service experience..
$200 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Providing excellent customer service is crucial for any business to succeed and thrive. It involves going above and beyond to ensure each customer interaction is positive, helpful, and satisfactory. The frontline employees who regularly interface with customers play a pivotal role. They should display traits like patience, empathy, active listening, and clear communication. It's critical that they fully understand the company's products, services, and policies so they can address customer needs and questions knowledgeably. If an issue arises, they should stay calm and collected while
$200 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Say No More! I'll be your full-time customer service representative. ✔️ 8 years in the industry as a customer support agent catering to US clients. ✔️ Phone, Chat, and Email Support ✔️ Can Start Anytime! ✔️ Are you available for a quick chat or a call? PM is the key!
$250 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I'm good at doing graphic design by Canva and producing videos by iMovie. Also, I am a native speaker in Mandarin. Especially good at translate English into Chinese.
$220 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi there, my name is Vishal and have been a customer/technical support technician/lead for over 7 years now and have handled B2B as well B2C clients all across the globe and has a proven record of providing excellent customer service with appropriate and timely resolution to customer queries, Will be glad if given an opportunity to work for you. Thanks in advance.
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Having been experienced customer service by working with different fintech Company in Nigeria, I believe I am very good candidate for this. I am ready to jump in to the role as soon as possible
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi there! Care to work less, worry less and win more? Then you need someone like me in the background. I will help you respond to customer inquiries promptly and resolve their complaints satisfactorily. I have a knack for problem solving, have excellent communication skills - IELTS Speaking band 7.5. I also have excellent organizational and time management skills, and I handle customer information with utmost discretion. As a blogger, I am proficient in wordpress and live chat Support tools like Zendesk, Chatwith, Smoother-chat, Live Chat, Tawk. To Live Chat, because I have used a lot of them. Regarding, this project, I will recommend Zoho -SalesIQ live chat. It has visitors tracking and analytics. It has worked for a lot of my local clients and I am most certain it will equally give you results. I am also proficient in Google forms and Microsoft office forms. I can help you create unique forms tailored to meet your customer needs especially in generating feedback. I am equally proficient in Microsoft Outlook for email management. I prioritize deadIines ruthlessly with Google calendar that I constantly meet deadIines. Just think of me as an extension of your team and not your regular customer support. I am open for further discussion on this role. Let's talk about how my skills and experience can help you meet not just your customer needs but also your business goals. Regards Uzoamaka
$200 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I am Rouf, and I want to offer you a profitable solution for your customer service needs. From your project description, I understand that your requirement is to provide excellent service through live chat to ensure client satisfaction. My team at Lead Gen has a firm grip on such operations. With our comprehensive skill-set in Internet Marketing, we not only know how to respond promptly but also how to engage customers effectively to solve their concerns smoothly and accurately. One of the unique aspects of our work style at Lead Gen is our affinity towards latest tools. I have noticed the mention of live chat support tools in your requirements and it is one area where we can confidently deliver as well. Our familiarity with similar tools like Zoom info and Clearbit, among others, gives us an edge over other competitors you may be considering for this role. Our experience has taught us that quality customer service plays a key role in retaining clients, which further helps in business growth. In light of that understanding, my team's commitment towards quality output is unwavering. So if you choose us for this task I am confident that perhaps you won't need another viral marketer after engage me for this work. Remember, Lead Gen doesn’t just generate leads; we foster long-term relationships based on trust and reliability.
$175 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi there! I am very interested in this project. I can communicate well. I have worked as a telemarketer and debt collector, in this i gained experience in Outbound calls. I have worked at a reception in many companies which taught me how to handle incoming calls, resolving issues and give solutions. I am a fast learner and i pay attention to detail. Thanks for your response.
$120 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have a strong track record of effectively leveraging social media platforms such as Facebook and Instagram to drive leads to WhatsApp, where I actively engage with them to facilitate sales, showcasing my ability to build strong customer relationships and deliver positive outcomes
$50 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, My name is Robert, from the Philippines. I'm interested in becoming your dedicated full time customer care superstar. I have spent the 8 years of my life working in a fast-paced call center environment in my country handling many different lines of business and clients from the US using multiple channels of communication like phone, live chat and email. I am 100% sure to have the qualities you are looking for. Please let know if you need further information from me to prove my willingness, expertise and skills. Looking forward to hearing from you about this opportunity. Thank you. Warmest regards, Robert
$150 USD in 7 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of INDONESIA
Yogyakarta, Indonesia
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Member since May 2, 2024

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