Hello there,
With over 8 years of experience providing exceptional live chat customer support, I have the proven skills and dedication you need for this long-term position. Whether handling busy queues or resolving tricky complaints, I've consistently met targets while keeping customers satisfied. My background includes supporting software, ecommerce, and mobile apps, so I can quickly learn your products.
As a freelance customer support professional, I value strong partnerships with clients and understand the importance of your success. You can count on me to represent your brand day-in, day-out through courteous live chats that solve problems and make customers feel heard.
Reliability is vital for you, so I can commit to being available for consistent daily hours. I have a proven track record of open communication with managers and stakeholders. You'll never need to guess about my schedule or status on important campaigns.
I pride myself on efficiency - answering chats swiftly, digging into issues, and providing accurate solutions. With robust experience under my belt, I require little ramp-up time and will quickly become an indispensable part of your support team.
I'm excited at the prospect of handling your customer support long-term. Please let me know if you would like me to expand on anything from my background or are interested in proceeding. I look forward to working with you!
Best Regards,
Himanshu