I have 8 years in Call Center experience and 20 years costumer service, sales, and management experience. I would love to utilize them with you to grow your project and together ensure your continued success by establishing or upholding standard operating procedures to ensure the best quality results from any establish process. Here are a few of the skills that I bring to your organization or project.
• 20 years Customer service experience, 16 years restaurant experience, 4 years in cold call market research, and Lead Generation
• A track record of increasing clientele, sales, and profits by maintaining high standards of excellence.
• Respected leadership skills with experience training and motivating staff to work together as a team.
• Expertise in CRM database like Podio and Zoho as well as all MS Office software.
• Expertise in Cloud based Dialers like VCDialer, Ytel X-5, Cloud Fenero, and MOJO
• 2 years experience working from a virtual office
The Costumer Support position sounds like an outstanding opportunity, and I would welcome the chance for an interview to discuss your needs and outline my strengths in person. You may reach me at 858-221-0884. The best times to reach is weekdays 9:00 am – 7:00pm. Thank you for your time and I look forward to speaking with you.