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GoAutoDial (Vicidial) consultation and configuration

$750-1500 USD

Cancelled
Posted over 9 years ago

$750-1500 USD

Paid on delivery
We are a company looking to implement GoAutoDial (Vicidial) for our call center needs. We've since been debating on using the cloud solution of goautodial located at [login to view URL] or have one hosted on one of our dedicated hosts. We would like to discuss some solutions as well as have some customization done to the goautodial program to meet our needs. Here are some of the customizations we would need: - Full USA and Canada FTC-compliance configuration - Custom fields implementation - Create and Configure custom database to sort leads by location with custom time zones including per state and per day of the week. - Configure the database to auto switching to specific call list depends on the Day and Time Zone. - Ability to transfer call to other specific active agents with lead information. - Scheduled callbacks: Agent-Only and anyone - IVRs and voicemail detection - Automatically recording of calls and transfer to an external FTP site - Employees can operate from almost any internet connected computer - Ability to have employees operate remotely - Configuration of VOIP trunks - Set Caller ID for each specific state EX: If a call is made to Texas then the Caller ID will display our local Texas phone number. - Reporting features - Custom webform that pop's up when a call is being established or connected. Custom webform will display all the information of the client, also allowing the agent to edit the information and have it updated on the lead database. Custom buttons on the webform to set a certain lead as an opportunity or as a sale. When set as an opportunity it will add the lead to a certain campaign. If set as a sale it will transfer the information into a separate table. Please only bid if you have experience with Asterisk, Voip, GoAutodial/Vicidial
Project ID: 7094612

About the project

6 proposals
Remote project
Active 9 yrs ago

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6 freelancers are bidding on average $1,536 USD for this job
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Hi, I (Myself a senior PHP, ASP.NET programmer using C# and VB) have a team having experience of more than 10 years in developing web and mobile applications. I have a team of expert programmers who write robust and bug-free codes at the very first instance. After seeing our quality of work and the cooperation offered to you even after the work has been delivered to you, you’ll come to us again and again to avail our services. I read through the job details extremely carefully and I am absolutely sure that I can do the project very well. I can achieve the results that you are asking for within your timeframe and budget. I am confident I can exceed your expectations and I would love to work on your project. Thanks, Priyanka
$1,546 USD in 30 days
4.8 (54 reviews)
7.0
7.0
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Hello, I have experience in installing/configuring asterisk server. I have experience in installing different digital/analog cards. I have been involved in installing/configuring and customization of goautodial systems. Thanks,
$1,250 USD in 30 days
4.7 (13 reviews)
4.1
4.1

About the client

Flag of CANADA
laval, Canada
5.0
61
Payment method verified
Member since Mar 28, 2009

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