• Responsible for customer adoption, retention, and growth.
• Conduct high level demos and use case discussions with prospects.
• Specifically managing a pipeline of up-sell opportunities and delivering results against a quota.
• Exceed monthly / quarterly sales targets by driving opportunities and selling our products into new and existing accounts
• Exceed activity, pipeline, and revenue goals on a quarterly basis
• Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting
• Ensure high satisfaction within your accounts.
• Proactively identify and prioritize their prospects and accounts to focus efforts on those with highest likelihood of closing, potential growth, strategic value
• Finding new and creative ways to grow user engagement
• Monitoring customer health to identify and manage account escalations
• Partnering with the sales team to identify and/or develop upsell opportunities
• Ensuring customer satisfaction and retention
• Advocating customer needs cross-departmentally
• Becoming a trusted resource for our customers
• Work closely with our data teams to provide market feedback, helping to prioritize product & sector development
• Help establish best practices in Customer Success to be shared with new members of a quickly growing team
Requirements:
• What You Need:
• Bachelor’s degree or higher
• 1 to 3 years experience in a relevant sales role
• Excellent written and verbal communication skills
• Nice To Haves:
• Are you bilingual? Awesome...that’s a plus for us!
• Experience with Pipedrive, [login to view URL] or any other major CRM
• Experience with Excel and PowerPoint (Google Apps and Keynote are great as well!)
Greetings!!
I wish to work for you, with 8+ years of experience, I worked with more than 1000 clients and completed 3000 projects on various freelancing sites. I worked on many similar tasks and wish to do a trial which would help you to assess me. I am ready to start right away, please initiate chat to discuss further and for trial work. Look forward to work with you.
Regards,
Vijay Ramasamy
I am the best candidate for this job because I have a lot of experience in customer service work
Hi ,
After reading your Application, this is a perfect work for me in terms of my skill set.
I am Badru Kayode and I have a lot of experience in customer service work. I will utilize most of my time in paying attention to customers need in other to get their attention for your organization and I assure you of competency and on time work delivery.
Thanks
Badru Kayode
Dear sir,
I have read ur post attentively and understood.
I have a 1 year experience link building, sales and marketing.
Please give me a chance for ur job.
Vupoti