Cold Caller / Telemarketer / Outbound Caller

Closed Posted 4 years ago Paid on delivery
Closed

We are seeking a part-time Telemarketer to generate sales either by cold calling or answering requests. You will be responsible for influencing prospects along with existing customers to buy products or services. You will also be responsible for assisting office staff by answering inbound calls, transfer callers to the appropriate person or department, taking messages, and in certain situations answering customers' questions.

A successful telemarketer must be friendly and persuasive and possess the ability to understand the customer’s requirements in a short time, and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered and capable of dealing with all ranges of personalities in a healthy and productive manner. This is a sales / marketing oriented position with miscellaneous additional administrative job duties. Depending on the candidate's proven abilities on the job, this position may develop into a full-time position with added responsibilities outside the ones described below, and plenty of room for growth.

Two goals are present: to grow our electrical contracting operation's property management customer list, and to sell KSH Marketing's online reputation management program ("The Review Generator".)

Responsibilities:

Heavy cold calling utilizing a given phone directory to sell our products or services

Answer incoming calls from prospective customers

Use scripts to provide information about the product or service's features, prices, and present their benefits

Ask pertinent questions to understand the customer's requirements

Persuade the customer to buy by demonstrating how program or services meet their needs

Record the customer's personal information accurately in a computer system

Keep records of calls and sales and record useful information

Utilize CRM system to track calls and leads through the sales pipeline processes

Handle complaints or doubts to safeguard the company's reputation

Go the "extra mile" to meet sales quota and facilitate future sales

Can follow directions and receive feedbackRequirements

Proven experience as a telemarketer or similar sales/customer service role

Proven track record of successfully meeting sales quotas preferably over the phone

Working knowledge of CRM software, telephone system, and Windows computer

Excellent communication and presentation skills

Proficient in English

Skilled in negotiation and dealing with complaints

Persistent and results-oriented

Patient and able to handle customer rejection

Background check and pre-employment testing will be required for this position.

NOTE: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Telemarketing Sales Telephone Handling Customer Support

Project ID: #20939520

About the project

9 proposals Remote project Active 4 years ago

9 freelancers are bidding on average $18/hour for this job

tabreznarmawala

Hello, Hope you are doing well, I am here with good previous experience of working on Appointment setting & Customer services positions. I got good communication skill and fluency in English so I believe I will be th More

$22 USD / hour
(9 Reviews)
3.2
JorgeFlores1204

Tengo amplia experiencia en el trabajo de Call Center, trabajando directamente para "Google" en el área de ventas publicitarias para latam, puedo realizar el trabajo que solicitan de la mejor forma, con responsabilidad More

$15 USD / hour
(0 Reviews)
0.0
Sharifireen

Hello, I have experience in cold calling, telesales and lead generation for selling event sponsorship and delegate’s packages around the world. I used to call people and make appointments to sale our event tickets, hav More

$20 USD / hour
(0 Reviews)
0.0
Carolmike

I would like to express my earnest intention to be considered for a customer service position in your company. I graduated with a Bachelors degree in Marine Engineering. The values I imbibed and instilled by my Alma More

$15 USD / hour
(0 Reviews)
0.0
Jimmyrayc

I am a self-driven individual, that can work unsupervised and meet client objectives, as well as work in a team and be a compliment. My background experience as a freelancer has taught me to be orientated and disciplin More

$20 USD / hour
(0 Reviews)
0.0
Moretasks

Hi, We have reviewed your requirements and we are confident that we can deliver beyond your expectations for customer support services as per your company's policies. And, In order to help you make the best decisio More

$21 USD / hour
(0 Reviews)
0.0
rumanashihab

Hi! I’m Rumana, an expert sales closer with over 20 years of expertise in several Indian and International call centres including HSBC & Genpact. I also have a master’s degree in marketing management. I had gone thro More

$15 USD / hour
(0 Reviews)
0.0
CrysusJohn

I am the perfect man for the job. I am available to start ASAP on a full time role. As your future Top Sales Agent let me give you a short background about my previous roles. I’ve been doing Telesales for a total of More

$15 USD / hour
(0 Reviews)
0.0