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Appointment Setters & Customer Service Agents

$2-8 USD / hour

Closed
Posted 11 days ago

$2-8 USD / hour

I am in need of appointment setters/customer service agents who are fluent in English with no accent and have experience in cold calling and telemarketing. Key Responsibilities: - Making cold calls: You'll be reaching out to potential clients to promote our med spa services. - Scheduling appointments: You'll need to have a good sense of our availability and be able to assist clients in booking appointments. - Answering customer inquiries: You'll be the first point of contact for many clients, so you'll need to be able to answer their questions and provide information about our services. The ideal candidate will have: - Proven experience in telemarketing or cold calling - Strong communication skills, especially over the phone - A good understanding of customer service principles - Prior experience in the med spa industry is a big plus. - Fluent English language skills.
Project ID: 38085009

About the project

25 proposals
Remote project
Active 5 days ago

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25 freelancers are bidding on average $5 USD/hour for this job
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As a highly experienced Virtual Assistant, Social Media Manager and a Customer Service Agent, my versatility extends across numerous fields - including med spa and healthcare. Given that I'm a therapist in the medical sector with over 2 years of experience, I bring deep insights into effectively promoting and booking appointments for healthcare services like yours. I have the essential skillset for this project, being an expert in chat support, email handling and telephone sales even under pressuring conditions. I speak fluent English with no particular accent therefore meeting your specific requirement as well. Moreover, my exceptional communication skills on the phone will enable me to aptly handle customers' inquiries and reservations. It's important to note that my work in various capacities has required me to be flexible and adaptable, which are crucial for success in cold calling and telemarketing. I am confident that my experiences, professional attitude and dedication to client satisfaction make me an ideal match for this role. Thank you for the opportunity to be considered; let's discuss how we can convert potential clients into delighted customers at your med spa!
$5 USD in 40 days
5.0 (4 reviews)
6.7
6.7
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Good Day! I have mostly worked with healthcare providers which equips me with the unique capability to pay attention to detail and perform in a high-paced and zero-error environment. I have helped doctor offices adopt paperless operations and set up infrastructure to provide efficient Telemedicine to patients and also trained the staff members to efficiently utilize the infrastructure. To create a paperless infrastructure I have worked with packages like: Google Suite / Google Business Office Packages Electronic Health Management System SIP / VOIP Setup and Configuration ( RingCentral) RingCentral, MyFax Asana, SmarthSheets I have provided back-office support remotely for clinical staff members working at different locations, including but not limited to the following: Managing their calendars Managing the MD / CEO Emails Coordinating their shifts Managing their billing Providing them IT support to stay connected Managing their regulatory compliance for healthcare providers. Closing billing loops with insurance companies. Coordinating among Hospitals and Healthcare Providers to ensure smooth operations. Answering Patient Phone calls. My frequent dealing with a wide array of patients has equipped me with effective verbal communication and customer support skills. I am highly organized and self-motivated. I look forward to hearing from you.
$5 USD in 40 days
5.0 (6 reviews)
5.3
5.3
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I have been setting appointment via cold calling for last 5 years, been doing sales, customer engagement and I can ensure to represent your med spa business with the highest level of professionalism and fluency in English, exactly what you’re looking for in an appointment setter or a customer service agent. I have a proven track record in telemarketing and cold calling, skills crucial not just to promote but articulate the unique value of your services to potential clients, turning those leads into booked appointments effectively. Beyond being proficient in English, my 5 years expertise has allowed me to develop unbeatable communication skills not only verbally but also in written form, which will come quite handy for answering customer inquiries via email or any written medium. My schedule management skills are impeccable so I can confidently operate your appointments system and ensure optimal client service by offering them bespoke time slots. Although I may not have prior experience in the med spa industry specifically, my adaptability and commitment to learning will definitely compensate for that. With me on board, you won’t get just an appointment setter or customer service agent but a highly efficient team player committed to delivering quality service making all your clients feel valued and cared for. Let us generate more revenue together with my proven sales talent paired with meticulous customer handling.
$5 USD in 40 days
5.0 (1 review)
3.6
3.6
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Hi there, my name is Analyn an aspiring customer support agent. Now a little about me I was born & raised in Philippines but currently I am living here in Dubai for 11 years. Now, let’s talk about how I could  help and why you should hire me: 1. I have excellent communication skills, since you’ll need someone to communicate regularly with your customers and other team members as well. You need someone to convey your message professionally, concisely, and kindly while using proper grammar and spelling. 2. Efficient Customer Handling. I have 7 years experience as a customer service representative here in Dubai. I have been handling incoming & outgoing calls, chats in different platform, as well as complaints. This developed my customer service skills as I was consistently assisting customers over the phone and even face to face. 3. Administrative Experience. Here in Dubai I played an integral part in administrative support wherein I focused on several tasks like data entry, email management, recording daily incoming and outgoing transactions, drafting memos. By working with me,  I will help you maximize your time, lessen your workload and provide high quality output while maintaining utmost confidentiality. You will also gain a partner who is trustworthy, goal driven, and tech savvy and someone who sees to it that all work is done to the best of my abilities.
$5.55 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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experto en administracion manejo de base datos y agendas comerciales y personales.y manejo de cuentas corrientes
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With a background in customer support and telephone handling, I have honed the exact skills required for this role. From my past experience, I am very much acquainted with the importance of time management qualit studieses. Given this, I humbly assure you of completing all tasks before -- or at least on -- the proposed deadline while maintaining the utmost level of quality. My focus will be on delivering plagiarism-free content, revision availability, and ensuring 100% client satisfaction. Over the course of my career, I 've had to provide market researches, write reports and business plans, articles, blog posts among other writing assignments and have developed strong communication skills along the way. Combining these skill sets I am confident in my ability to speak professionally and fluently over the phone not only answering inquiries but promoting and explaining our med spa services to clients who call. Finally, I would like to emphasize on my ability to adapt quickly. Even though I don't hae specify experience in telemarketing or cold calling, the versatility of my craft has shaped me into someone who is quick to understand and acclimate to different industries or professional settings. In conclusion,indexcestor If you choose meessage for this crucial role in your med spa business you won't be disappointed as your clients will be treated with ptofederalismdfermatc
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I hope this message finds you well. I am writing to express my interest in providing appointment setting and customer service agent services for your med spa business. With a focus on excellence in communication and client satisfaction, I am confident in my ability to contribute positively to your team. I am eager to discuss how my qualifications align with your needs further and explore how I can contribute to your team's success. Thank you for considering my proposal, and I look forward to the opportunity to collaborate. Best regards, Rohail Ashfaq.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Client, as an experienced customer support manager with a solid background in telemarketing, I am your ideal candidate for the role of appointment setter and customer service agent. With careful attention to detail, a strong work ethic, and exceptional telephone communication skills, I guarantee to promote your med spa services with utmost professionalism. More so, my fluency in English without any accent ensure that clients' inquiries will be expertly addressed. My extensive experience in the telehealth industry aligns perfectly with your project’s needs. In addition to providing top-notch customer service, my prior roles have exposed me to various CRM systems including Zendesk and Hubspot enabling me to efficiently schedule appointments, manage data with great accuracy and perform other tasks crucial for the success of this project. Merging my strong cold calling capabilities with a customer-centric mindset will surely translate into increased conversions for your business. Moreover, I've developed effective interpersonal skills throughout my career which played a significant role in conflict resolution for customers – a unique advantage that I bring to the table. The capability of turning customers into consistent referrals will significantly enhance your brand identity and revenue stream. Let’s leverage on my expertise ànd make this project come alive by turning small milestones into greater achievement. Warm regards, Tracy.
$4.50 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have 3 years of experience as a customer service representative and handled already different accounts and all of the account that I handled was US based, I've worked as well before in Qatar for almost 3 years as cashier in a fast food chain and in Dubai 3 years as sales associate.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I understand that you need a customer support assistant. I have experience in customer support, and I am ready to start immediately. I am a creative, reliable, organized, and result-oriented virtual assistant and I am conversant with Gmail, Twitter (X), Facebook, Instagram, Pinterest, Whatsapp, Live Chat, etc. Please, award me the project so that I can provide you with the best customer support and service. Thank you.
$2 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I'm Feyisetan As a registered nurse with a passion for providing exceptional patient care, I believe I possess the skills and experience necessary to excel in this role. I am adept at communicating effectively and building rapport with clients, making me well-suited for reaching out to potential clients to promote your med spa services. I have a strong sense of organization and attention to detail and I'm skilled at addressing questions and providing information in a professional and helpful manner. ♦️I am Familiar with Various Workflow tools like slack, Discord, Microsoft Team, Trello, Zoom, Google workspace, Calendly, Canva, LinkedIn, etc. and I also use anydesk for remote access. ♦️Outstanding Customer Service. ♦️Minimal supervision ♦️Good Internet connection ♦️Ability to Multi-task effectively ♦️Solves complex problems ♦️Proactive in resolving customers' technical/support issues ♦️Pays great attention to detail ♦️Work based on Client/Project specifications I am available 24 hours a day to assist you with your needs. My primary objective is to understand your needs and proffer a solution. I can assure you I will be able to get your satisfaction, you can trust me. I also have excellent communication and writing skill that is very persuasive to handle Customers over the internet or phone calls and I offer excellent administrative support. I am ready to show my skills and creativity. I’d really love to work with you, if you give me the opportunity.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my mission is to lead a team providing comprehensive call center services. From customer service management to business acquisition, we cover all aspects including retention, refunds, and online payments. Our expertise also extends to technical support and remote assistance, ensuring seamless operations 24/7. We offer qualified virtual assistants for administrative tasks and call, email, and scheduling management. Specializing in telesales, telemarketing, and B2C and B2B lead generation, we focus on both inbound and outbound strategies to meet all client needs. Operating globally in the UAE, Morocco, and Spain, we manage significant international accounts with a full-stack developer team overseeing over 7,000 websites. Our digital marketing expertise ensures remarkable ROI through email, SMS, and social media. With a multilingual team fluent in French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, we serve a diverse international clientele. Committed to providing uninterrupted service, our teams operate 24/7 with a dedication to excellence.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good day! I am writing to express my interest in the appointment setter/customer service agent position advertised. With my experience in cold calling and telemarketing, coupled with my fluency in English and strong communication skills, I am confident in my ability to excel in this role. I am eager to contribute to promoting your med spa services and providing exceptional customer service to clients. Thank you for considering my application. Sincerely, Daphnie Quiño
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there! This is Regina, and I think I meet your needs exactly with my experience and skill set. I would be thrilled to speak with you and discuss the project. Best Regards.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am currently working for an online casino and i support player on live chat on call and emails.I need a chance to show you my work amd i can start immediately for you.
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With my background in customer service for 12 years and providing exceptional support, I am confident in my ability to contribute to your team and make a positive impact to your company. In the past years, I have developed a deep understanding of the importance of effective communication and problem-solving making sure that customers are satisfied. In my previous role at Sutherland, I consistently received positive feedback from customers for my ability to listen attentively, empathize with their concerns, and provide timely solutions. I believe that my strong interpersonal skills, combined with attention to detail, make me an ideal candidate for this position. Although I don't have direct experience in the med spa industry, I am highly adaptable and quick to learn new systems and processes. Moreover, my vast experience in cold calling and telemarketing gives me the required expertise to promote your med spa services effectively while always maintaining professionalism. Thank you for considering my application - I look forward to making a positive impact on your team.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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**Customer-Centric Approach**: Showcase your dedication to providing exceptional customer service by emphasizing your ability to prioritize customer satisfaction, listen actively to their needs, and go above and beyond to address their concerns. **Strong Communication Skills**: Highlight your excellent verbal and written communication skills, emphasizing your ability to articulate information clearly, empathize with customers, and convey complex ideas in a simple and understandable manner. Problem-Solving Abilities**: Demonstrate your proficiency in identifying, analyzing, and resolving customer issues by providing examples of times when you successfully resolved challenging situations or conflicts, showcasing your critical thinking and problem-solving skills. Product Knowledge Empathy and Patience Team Collaboration Adaptability and Flexibility Results-Oriented
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Appointment Setting Expertise: I bring over 5 years of experience in appointment setting roles, where I have successfully scheduled appointments with qualified leads for sales teams. I am skilled at conducting outbound calls, qualifying prospects, and securing commitments for appointments, meetings, or demonstrations. Customer Service Excellence: In addition to appointment setting, I have a strong foundation in customer service. I am proficient at handling inbound inquiries, addressing customer concerns, and providing timely and helpful assistance to ensure a positive customer experience. I understand the importance of building rapport with customers to foster long-term relationships and drive satisfaction. Effective Communication Skills: I possess excellent communication skills, both verbal and written, which are essential for success in appointment setting and customer service roles. I am articulate, persuasive, and adept at building rapport with prospects and customers to establish trust and credibility. Organization and Time Management: I am highly organized and able to manage my time effectively to prioritize tasks and meet deadlines. Whether it's scheduling appointments, responding to customer inquiries, or updating CRM systems, I am diligent in ensuring accuracy and efficiency in my work.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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With a strong background in international customer support at HCL and fluency in English, I'm well equipped to excel as an appointment setter and customer service. My experience with US process has taught me the nuances of cold calling and telemarketing, skills which I am confident will make a difference in reaching and engaging potential clients for your services. My understanding of customer service principles will help ensure a smooth experience for each caller, making them feel valued and well-attended. Beyond my professional skills, I strongly believe in the importance of effective communication – something essential when representing any business over the phone. My diverse background allows me to engage with people from all walks of life, without any language barriers or accents that could potentially hinder clear communication. This skillset has already garnered positive results in my previous roles and is likely to significantly contribute to your project's success. Lastly, while I don't have direct experience in the med spa industry, my ability to quickly learn new industries has never been an issue, as proven by my successful tenure at HCL which involved adaptable knowledge management. If given the opportunity, I assure you I will masterfully schedule appointments and handle inquiries about your services, delivering them with accuracy and providing a satisfying first impression for clients.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I would like to take this opportunity to put forth my aspiration for the position of appointment setters and customer service agents in your beloved company. Being a telemarketer and a customer service representative for years and having a command of the English language, I can say that I am very confident in my ability to do well in this role. Over the course of my career, I have developed disciplines that include cold calling, call scheduling, and tackling customer issues. The knowledge and abilities I gained throughout this path enable me to perform medical spa marketing tasks, help customers book visits in the salon, and provide them with the first-class customer service they deserve. I am very happy to be able to use my skills in your team and to help you achieve the goals of your company. On behalf of the entire team, I am grateful for your consideration and would love to be a part of a team that has such a positive impact on its customers. I eagerly await consulting with you on the issue of whether my qualifications would be beneficial for your organization. Sincerely, Herson Correa
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0

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Cairo Governorate, Egypt
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