Full time Admin and Customer Support - IST working hours
₹100-400 INR / hour
Administration and Customer Support Position
Full time position - USD40-70/week
Company description
Our company provides high quality children’s extracurricular and enrichment activities in Australia. Across our programs, the parents of children who undertake activities with us have high expectations of our services and we want to achieve administrative excellence so that we can exceed their expectations in their contact with us.
We coordinate activities from our Sydney based office, which is the heart of our operations, and we have positions open for organised freshers and experienced candidates to provide remote support for our office, teachers and clients.
Job description
We have 2 job positions open for administration professionals to work standard full time hours from home. Responsibilities include:
update student details based on reports from teaching staff
provide exceptional administrative assistance to Sydney based Customer Care staff
Reply to client emails to assist them with their administrative queries.
Other administrative support as required
Completing routine tasks during regular working hours and other tasks before deadlines.
Pay and conditions
Rs 110,000 - 180,000 depending on experience including bonuses.
increasing up to Rs 300,000 after 5 - 7 years based on performance record.
Opportunity for promotion to Administration Manager for the right person as our company grows.
5 weeks PTO
Job requirements
Logistics
As this is a home based position there are a few requirements
Reliable and fast internet at home (we will pay for installation and usage)
Suitable computer
A suitable place at home from which you can work effectively and without distraction.
Personal Attributes
High integrity and honesty.
High attention to detail.
Understand and demonstrate company values.
Hard working and self motivated.
Accountable. Must complete all work before end of shift, no excuses (not even really good ones).
Willing to communicate any and all problems and potential problems to Sydney based staff immediately, before any problem begins to adversely affect work tasks.
Must work diligently during work hours.
Keep client data safe and secure.
Attend a video call with Sydney based staff each day at 3:30 Sydney time.
Keep in regular and consistent contact with other overseas based staff throughout each day.
Skills
Must have good verbal english communication skills, for discussing tasks with Sydney based staff.
Must have excellent written english skills for understanding client emails and responding appropriately.
Strong problem solving skills.
Comfortable using technology.
Comfortable using online software database type software.
Able to learn tasks from videos.
High attention to detail.
Efficient with data entry.
Be able to quickly refer to resources as needed.
Be able to follow up on missing communications from other staff.
Project ID: #6962077
About the project
30 freelancers are bidding on average ₹266/hour for this job
Hello, I take pleasure in introducing myself as a freelancer from INDIA having 10 years experience in Data Entry, Data Processing, Data Extraction from Web, Web Research, OCR, HTML/CSS, Computer troubleshooting (sof More
Hello sir,i am ready for interview for your all requirements. i have 6 workers in my team and we have 2 shifts working time, also i can show you my team and my office by video calling on skype, awaiting for your posi More
Hello! My name is John, a Filipino virtual assistant and after reading your posting, I'm confident my extensive experience and excellence in SEO work, customer service relations and management, and personal assistant e More
I am an experienced Call Center/ Technical Support Agent that worked for Asus and Amazon in a supervisory role providing Telephone, E-mail and Live Chat Support. I understand what you would like to accomplish with More
Hi I went through your project description and I find myself a suitable candidate meeting all the requirements. I'm a hard worker and always complete work in the given time frame. Let's discuss more details about th More
Hello I am interested in the work and would like to know more about the same. I have a few years of experience in Web Development, Admin. I have two net connections and uninterrupted power supply. I assume that More
Dear Sir/ Madam, We are a team , very much interested to work on this project , waiting for your response so we can finalize this project. Continued support after the delivery of final product - Clear communication More
Hello, I am putting forward this application for the Admin / CS VA position & like to share more details about me as follows: Have got experience with VA activities, admin support, data organization, WP handling, More
Hello, I have more than 6 years of experience in working as an assistant for the administrative department. I’ve been involved in Data Entry and administrative works as well as troubleshooting. I have adequate trainin More
I manage team of talented and ready to be outsourced by your organization. we can complete your project
Dear Sir or Madam; I am very interested to participate in the project you are offering and would like to know more information regarding it. Please kindly consider me as a qualified, eligible candidate. As you mi More
Hi there I am a professional web researcher, email handler, customer support and graphics designer. My previous job was with chauffeuring company based in london. I have worked there as a corporate controller. I know More
Greetings!.. I am Jeyabharathi. i have 3+years fulltime working exp with admin and sales support such as email handling, client support, billing, regular office assistance. I am new here in freelancer and willing to w More
sir i am here to provide you the required services using my skills. i will be available to you 2 to 10 hours per day according to your needs. if you need my CV i will send it to you for further considerations. waiti More
Dear Admin, I have worked as client assist on xm forex broker from 2012-14 I can do work 8 hours daily and I am needy for a job.I am promising you will be satisfied with my work and honesty
