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Help with customer support

$8-15 USD / hour

Closed
Posted about 7 years ago

$8-15 USD / hour

Resolve customer complaints via live chat and email being able to reach customers and verify account information. Greet customers warmly and ascertain problems in the area of technology and mobile devices. Should be a flexible individual, precise, focused and available in different time zone. Be prepared to be ready to reply to a high volume of chats and email. Persons with experience in the technical support and customer service field. Please note English native speakers. An English test will be administered upon interview.
Project ID: 13271307

About the project

40 proposals
Remote project
Active 7 yrs ago

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40 freelancers are bidding on average $10 USD/hour for this job
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Hello!!! I've gone through your description and feel I would be the ideal candidate for your project as I fulfill all your requirements. I offer the attention to detail you require and I'm dedicated to my work. I'm also very easy to communicate with as I am a native English speaker. Even if we don't end up working together, maybe I can help you with some suggestions. Feel free to contact me and I'll reply promptly as I am always close to my computer. I would be honoured if you gave me a chance to show you what I'm capable of doing for you. Hopefully, I get to work for you. Cheers!
$10 USD in 40 days
5.0 (15 reviews)
7.0
7.0
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Hi, I am ready for your customer support Project. Already I have completed over 100 project in freelancer, especially in data entry, web research & also few calling tasks. As per your project requirement I am sure I can do your task. My freelancer profile: https://www.freelancer.com/u/amirn2011.html Your work will be in safe hand, as once I take the responsibility, it will be completed within the given time period. Waiting for your response. Thanking You. Regards Amir
$8 USD in 40 days
5.0 (108 reviews)
6.3
6.3
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"Rate and duration will be fixed on discussion" Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. Please sent me a pm to show you a sample work for your projects. I can give you 24/7 support and able to start work from now :) I have already completed several projects relevant with your selected skill. For evidence you can see my profile. I have excellent command over English. Awaiting an affirmative response from you.- Kinds Regards, Shakil Ahmed.
$8 USD in 40 days
4.8 (78 reviews)
6.8
6.8
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Hello there my beloved employer, I have gone through your project description and clearly understood what you need me to do. Let me show you my reliability, dedication, honesty, accuracy, attention to details, etc., I may not be in the top of the bidders but I am sure that I will be in the top for the quality of work that I do. Instead of giving this work to an agency who will split up the work among the worst and best freelancers, you better award it to me to get only the best result with 0% errors. You can just test me for a week so you will get to understand that I am the best fit for this job position. I don't want to explain more about me because when we do the trail then you will get to know everything about me in real than in words. Most of the employers here hires me after a test to make sure they hired the right person. So I humbly request you to reply me so that I can prove myself. None of my past clients left a negative feedback on my profile because I work for their satisfaction not for the money. This is the reason behind my success. I assure you that my work will have 100% accuracy and satisfactions of yours is always guaranteed. Let me show you how I am eligible to do this task. Let me know your thoughts. Looking forward for your reply. Thanks.
$8 USD in 40 days
4.6 (65 reviews)
6.6
6.6
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Hello, My name is Vanesa Valkova. I have got strong background in IT industry. I have worked for 3 years as technical support in Accounting software company (live chat, email, phone). I have got strong communication and technical skills. I speak 4 languages (English, French, Russian and Bulgarian). Contact me, if you're interested in working together!
$10 USD in 40 days
4.9 (17 reviews)
5.4
5.4
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Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing experience working in B2B and B2C projects from US, UK, Canada and Australia. I am fully dedicated, hard working and goal oriented person. In addition, I use a stable 2mbps wired internet connection, a USB headset and I have a quiet work place. Lastly, I have 45 hours per week available at any time zone and I would love to offer you my services. Please feel free to contact me at your convenience. Thank you.
$8 USD in 40 days
4.9 (7 reviews)
4.8
4.8
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Dear Hiring Manager, I am very much interested in your posted job involving these skills. I am expert in Social Media Marketing, Lead Generation, Content posting, Advertising, Social Media Management, customer services and support, inquiry responding, email marketing/email response handling, customer satisfaction and happiness management. I will work both with our internal team on Marketing and Special Projects that you have. I will follow your all the instructions and always be available for communication. I did full-time jobs in different project in this year from different platforms and got good experience. I have 5* Freelancer feedback with more than 45 reviews and all clients and 94% jobs are completed. All clients are satisfied with my working results. I can work for full time including weekend and I will response all the questions immediately. Looking forward your positive response. Best Regards, Imran
$8 USD in 40 days
4.9 (4 reviews)
4.9
4.9
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Dear Sir/Madam, We can help you with best chat support service. Votiko is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at Freelance. Votiko team
$8 USD in 40 days
5.0 (6 reviews)
4.8
4.8
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Hi, my name is Sachin and I have a Bachelors in Computers degree, 4 years of experience in virtual assistant in customer service, shopify, web research. I also did a lot of admin work like email and calendar management, travel arrangement, booking and reservations, data entry and website management. As you can see from my portfolio, I love customer service projects and would thoroughly enjoy providing services for your company. Thanks, Sachin Bhosale
$8 USD in 40 days
4.9 (12 reviews)
4.5
4.5
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I am hereby applying for this job, because I am convinced that my passion and ability is a perfect match for this position. I speak and write standard English I am a highly capable and accomplished customer service and administrative professional with more than 6 years of customer service,inbound and outbound sales,chat support,data entry and telemarketing experience. I am dependable, hard working and determined with a strong teamwork attitude that consistently goes above and beyond normal expectations. My background as well as my ability to learn quickly and apply knowledge effectively, would enable me to play a valuable role with your company. I look forward to hearing from you.
$8 USD in 40 days
5.0 (2 reviews)
4.4
4.4
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Hello there, how are you? I am very interested in doing this project and can start working on it after being discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.
$8 USD in 40 days
5.0 (14 reviews)
4.2
4.2
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Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. Voice samples are available in my Portfolio. Please have a listen. CV will be presented upon request. Looking forward to having a chat with you!
$14 USD in 40 days
5.0 (3 reviews)
3.9
3.9
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Hello mate, I would like to do this job of yours. I have an experience of working as a customer service executive over three years for an US based MNC. Please let me know if I can get a chance. With regards Sugato Mozumder
$8 USD in 40 days
5.0 (2 reviews)
3.1
3.1
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What makes me best candidate for this job? let's see, firstly my time zone GMT +1. second my tech and customer support via chat and ticketing system, and me general experience in computers and Internet, proficiency in various software, and last but not least my reliability I am constantly in front of the computer. Looking forward to hear more from you. Best regards, Marjan B. MancM P.S. You can reach me on skype: marjan_Manc
$12 USD in 20 days
5.0 (1 review)
2.8
2.8
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• I have over 6 years of experience in customer support. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Also worked on manual testing of new versions of software creating test cases. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided data entry support in most of the projects and delivered good quality work.
$13 USD in 40 days
5.0 (1 review)
2.2
2.2
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Hi, I would like to apply for this job. If you are online now please contact me so that we can discuss about it. Best regards, Jasenka J
$8 USD in 40 days
4.4 (2 reviews)
1.4
1.4
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My name is Michael. I'm a result driven individual whom is always dedicated to achieving goals. I have worked as a customer service and support with different companies in the service field and I also have a pretty vast knowledge and experience in office administration and marketing. I am well robust in the knowledge of email handling. Lastly I master the English language and can speak and write to high satisfaction.
$12 USD in 40 days
5.0 (1 review)
0.8
0.8
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Good day, I saw your job posting and I am confident that I am the right candidate for this job since I have a background in sales.. My previous job was a Customer Sales Rep (BPO) at Sitel, and my previous account there is Digital. I can say that my account was a challenging one, I am the one doing these jobs: order placement, shipment, refund, cancellation, and others. My experience there was really overwhelming. I am assisting customer's concerns and resolving their issues. I also work as a Customer Sales Representative in a big Telecommunication company which is PLDT way back on 2014. I am hardworking and dedicated to work. I always believe in working with integrity. You can depend on me to do things on time and do things done. I am also good in multitasking and efficient in managing time. Looking forward to work with your company.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I feel that the project is suited for me as I have experience in customer support, and I am IT savvy. English is my first language, and I am able to code switch between British and American English.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, Thank you for posting this project. I would like to learn more about this project, I have experience in assisting and resolving customer enquiries and complaints courteously and timeously via phone, email and website enquiries. I am an pro-active Customer Service agent focused on delivering the very best service and customer experience. I pay great attention to detail and accuracy, treat my customers with integrity and respect at all times. I have excellent communication skills both verbally and writing in English and Afrikaans and look forward to the English test. I am available immediately to discuss this project with you and can work 40 hours a week (SAST time zone). Thank you for your time thus far and hope to hear from you soon. Regards, Jolene
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of JAMAICA
kingston, Jamaica
5.0
87
Member since Apr 3, 2013

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