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$10 USD / hour
Flag of NIGERIA
lagos, nigeria
$10 USD / hour
It's currently 11:59 PM here
Joined August 3, 2018
0 Recommendations

Yewande

@Whandey

5.0 (1 review)
0.0
0.0
100%
100%
$10 USD / hour
Flag of NIGERIA
lagos, nigeria
$10 USD / hour
100%
Jobs Completed
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Customer Service Specialist, Multi Task VA Worker

I am an expert in customer support with 6 years experience. I am a hardworking and self-motivated professional. I have a sound experience as a Virtual Assistant. I am proficient in communication skills. I work with honesty, sincerity and professionalism, I am available 24 hours a day. You just sit back and put your trust in me. I can assure that I will be able to get your satisfaction. You can put your trust on because I am going to be your right choice as your VA My Expertise Responding to phones and emails Organizing Skills Communication skills Digital And Social Media Marketing Photoshop and Canva Personal Assistance Customer Service Blog post editing and writing Generating Ideas Researching Product and Content Uploading

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5.0
$5.00 USD
Had a good time working with Wande. She paid attention to details and puts in her very best in such a short time working with her. I will definitely work with her again and recommend her services on this platform.
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Flag of Mayowa O.
@mayorxlusiv
3 years ago

Experience

BUSINESS MANAGER/RELATIONSHIP MANAGER

PFB RESOURCES LIMITED
Aug 2018 - Present
 Managed member team in sales and service operations  Capitalized on industry and marketplace trends to enhance and sales solutions and approaches  Acquired new customers through improved conversion techniques such as email follow-up messages  Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations  Communicated with customers and vendors positively with particular attention to problem resolution  Increased revenue by 40%

QUALITY MANAGEMENT / CUSTOMER SERVICE OFFICER

BTM LIMITED
Jan 2016 - Jun 2018 (2 years, 5 months)
Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions  Assisted call-in customers with questions and requests  Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service  Performed quality management duties, to ascertain if standard is maintained  Monitored more than 50 calls and emails daily

OFFICE MANAGER

YELLOW GATE
Mar 2015 - Aug 2015 (5 months, 1 day)
Communicated corporate objectives to staff  Managed CRM database, including troubleshooting, maintenance, updates and report generation  Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving

Education

BA in ENGLISH LANGUAGE

Ekiti State University, Nigeria 2007 - 2011
(4 years)

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