Profile cover photo
You're now following
Error following user.
This user does not allow users to follow them.
You are already following this user.
Your membership plan only allows 0 follows. Upgrade here.
Successfully unfollowed
Error unfollowing user.
You have successfully recommended
Error recommending user.
Something went wrong. Please refresh the page and try again.
Email successfully verified.
User Avatar
$4 USD / hour
Flag of PAKISTAN
karachi, pakistan
$4 USD / hour
It's currently 5:15 AM here
Joined December 26, 2015
0 Recommendations

Muhammad I.

@ihafiz970

annual-level-three.svg
5.0 (19 reviews)
5.3
5.3
88%
88%
$4 USD / hour
Flag of PAKISTAN
karachi, pakistan
$4 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
17%
Repeat Hire Rate

Virtual Assistant | CSR | VBA Excel | Data Entry

Hey, I'm a professional Virtual Assistant with enriched experience in Email Support, Data Entry, Web Research, and Customer Support services. With a strong commitment to efficiency, accuracy, and client satisfaction, I am here to assist you in streamlining your tasks and enhancing your business operations. I commit super dedication to your work until it is done according to your needs. I go deeper and the extra mile to give you impeccable quality and utmost satisfaction. I like to work with forward-thinking clients/brands to create progressive and effective visual communication for their target audiences. Competitive Skills ✅ Virtual Assistant Services ✅ Email Support ✅ Data Entry ✅ Customer Support ✅ Excel | VBA Macros Expert ✅ Task Coordination ✅ Document Management ✅ Communication Support ✅ Research Assistance ✅ CRM Data Entry ✅ Shopify Data Entry ✅ PDF to MS Word ✅ Scanned PDF to Excel My commitment to excellence and my ability to contribute positively to your team makes me a reliable choice. Let's collaborate to optimize your operations and elevate your client interactions. Thank you for considering my expertise. I am eager to discuss your needs and create a tailored solution that aligns perfectly with your goals. Thanks!

Contact Muhammad I. about your job

Log in to discuss any details over chat.

Portfolio

11365981
11365640
11365634
11365627
11338926
11308675
11365981
11365640
11365634
11365627
11338926
11308675

Reviews

Changes saved
Showing 1 - 5 out of 17 reviews
Filter reviews by:
5.0
$25.00 USD
Great work, project was completed within one day. The VBA Excel script was exactly what I requested.
Visual Basic
Excel
Visual Basic for Apps
S
Flag of Shannon M.
@shannoninman
•
2 months ago
5.0
$30.00 USD
Third time using him that should say enough
Data Entry
Excel
Powerpoint
Word
Web Search
+1 more
User Avatar
Flag of Oshae J.
@Oshaejac
•
3 months ago
5.0
$75.00 USD
The best, I will only use him moving forward
Data Entry
Excel
Powerpoint
Word
Web Search
+1 more
User Avatar
Flag of Oshae J.
@Oshaejac
•
3 months ago
5.0
$15.00 USD
thank you good work
Customer Service
Customer Support
Data Entry
Excel
Virtual Assistant
S
Closed User
@sanjaynarayan08
•
4 months ago
5.0
$477.00 USD
Great job! Thank you!
Data Processing
Data Entry
Excel
Virtual Assistant
Web Search
I
Closed User
@ichthyocentaurs
•
4 months ago

Experience

Customer Support Engineer

Trojans Pakistan
Apr 2021 - Present
• Give technical support to customers and configure services on customers' sites. • Provide training on specialized products and software in the field of automation. • Analyze a customer's requirement and ensure the product meets customer requirements. • Assist customers in understanding all products and performing various field application demos.

Customer Support Specialist

Multilink Services
Jul 2020 - Mar 2021 (8 months, 1 day)
• Deliver prompt and courteous customer support via phone and email, addressing an average of 50 inquiries daily. • Resolved complex issues, achieving a 95% customer satisfaction rate, and exceeding monthly targets by 15%. • Collaborated with cross-functional teams to streamline processes, leading to a 20% reduction in response time. • Demonstrated proficiency in CRM software, accurately documenting interactions.

Data Analyst

Heytech Limited
Feb 2018 - Dec 2020 (2 years, 10 months)
Data Collection and Processing Data Analysis Data Visualization Reporting and Presentation Data Quality Assurance Database Management

Education

Bachelor of Technology (BTech), Mechanical engineering

Pakistan 2017 - 2021
(4 years)

Associate's degree, Specialization in Dies & Mould

Pakistan 2012 - 2016
(4 years)

Secondary School

Pakistan 2009 - 2011
(2 years)

Contact Muhammad I. about your job

Log in to discuss any details over chat.

Verifications

Preferred Freelancer
Identity Verified
Payment Verified
Phone Verified
Email Verified
Facebook Connected

Certifications

us_eng_1.png US English 1 90%
Previous User Next User
Invite sent successfully!
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.