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CRM Business Analyst

$250-750 USD

Closed
Posted 10 months ago

$250-750 USD

Paid on delivery
I am looking for a highly experienced and detail-oriented Business Analyst to join our team. We are currently implementing a CRM system (3TP) for our microfinance company that has the potential to transfer into Bank and need help refining our plan for implementation. Our main objective is to use this new system to improve our customer service. You must have extensive knowledge in CRM applications, such as Salesforce, HubSpot, and Zoho. You will be responsible for understanding our business processes and creating plans to improve them with our new CRM system. This may include analyzing metrics and customer data to uncover trends and opportunities for our customer service team. We need someone who is comfortable working in a fast-paced environment and can deliver results quickly. You must also possess excellent communication and problem-solving skills. If you have experience with sales and marketing automation tools, that is a plus. We will divide the project into mile stones and prefers the agile methodology in work. First Mile stone will be Marketing & Customer Profile Management If you think you have the qualifications and expertise to be an integral part of our CRM implementation success, we would love to hear from you.
Project ID: 36862400

About the project

22 proposals
Remote project
Active 9 mos ago

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22 freelancers are bidding on average $548 USD for this job
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Hey As a highly experienced Business Analyst, I have successfully implemented CRM systems for various companies, including Salesforce, HubSpot, and Zoho. I possess in-depth knowledge of these applications and understand how they can be tailored to meet specific business requirements. I am confident that I can leverage this expertise to understand your unique business processes and create effective plans for optimizing them with your new CRM system. One of the key aspects of this project will be analyzing metrics and customer data to identify trends and opportunities for your customer service team. I am adept at conducting thorough data analysis and leveraging insights to drive improvements in customer service strategies. I am comfortable working with cross-functional teams and can effectively collaborate with stakeholders to ensure a seamless implementation process. My excellent communication and problem-solving skills enable me to effectively gather requirements, facilitate discussions, and find innovative solutions to complex challenges. Additionally, I have experience working with sales and marketing automation tools, which can be beneficial for integrating your CRM system with your overall sales and marketing strategies. This will help streamline your business processes and enhance your overall efficiency. Sincerely, Zohaab
$500 USD in 7 days
4.8 (48 reviews)
6.6
6.6
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I am a seasoned MBA writer with over seven years of experience in various writing fields. I have completed thousands of projects, ensuring 100% accuracy and meeting client requirements. You can trust me to deliver plagiarism-free work within the agreed deadline while maintaining your privacy. I specialize in creating diverse content, from assignments and quizzes to business plans, sales and marketing plans, SEO articles, blogs, and more. Feel free to join the chat box and give me a try. I am dedicated to fulfilling and surpassing all your expectations, and I guarantee you won't be let down. I'm looking forward to hearing back from you. It's my portfolio link. https://www.freelancer.com/u/Stopsolution?w=f&ngsw-bypass=
$250 USD in 1 day
4.4 (51 reviews)
4.7
4.7
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Hello watanadeeb1, I m an Architect/Civil Engineer/BIM/CAD Expert and will offer you the Best Discount. You can pay me a reasonable price + Good Review only. I want to review your CRM Business Analyst plans/sketches,/ideas and work with you. I know you have many proposals to look through, to make this quick. Please get in touch with me to discuss this project in more detail. My first priority is that my client will be satisfied with my work. I am an expert in these softwares, ✔ ArchiCAD ✔ Autodesk Revit ✔ Autodesk AutoCAD ✔. Autodesk 3ds max ✔ Sketch Up✔ Autodesk Navisworks Manage✔ Estimation ✔ HAPE ✔ ETAP✔ Tekla If you assign me your task, I will carry out your project with the best quality. Please come over chat and discuss your requirement in a detailed way. Thanks Fayyaz and Team
$610 USD in 5 days
5.0 (1 review)
3.6
3.6
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I am an award-winning content and copywriter passionate about creating engaging and compelling blogs, articles, business and sales plans, marketing plans, feasibility studies, technical writing, creative writing, speech writing, online writing, etc. I've been privileged to work with people and businesses of all backgrounds. I aim to provide impactful, reader-friendly, and compelling content for your needs. With more than 4 years of experience in this field, I provided many top-notch solutions to clients according to their needs and requirements. it is my responsibility to provide you with plagiarism-free, error-free solutions which help in achieving good grades and a reputation in your batch. A strong vocabulary, attention to detail, clarity, and being open to changes/suggestions is what make me a good fit for this project. Here is my portfolio you can check my achievements: https://www.freelancer.com/u/QualityHub If your project is deleted, hit me with this link: https://www.freelancer.com/u/QualityHub I await your text.
$250 USD in 1 day
4.7 (16 reviews)
3.6
3.6
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I am a Hubspot Certified Sales Software and Marketing automation professional. I have experience implementing and managing CRM for clients. I would be happy to assist you with implementation of CRM. Thank you Hammad
$500 USD in 7 days
5.0 (4 reviews)
2.8
2.8
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Hello there! My name is Rushika and I am a business analyst with more than 3 years of experience in Salesforce. I have worked on Sales, Service and Marketing Cloud, Batch Class Apex Triggers Flows Workflow rule Process Builder Reports and Dashboards. I have extensive knowledge in sales and marketing automation tools such as Salesforce, HubSpot and Zoho. This makes me the perfect person for your project because I understand how to use these systems to improve customer service. I am confident that I can deliver results quickly while working with a fast-paced environment. My communication and problem-solving skills make me an ideal candidate for this project. If you're interested in finding out more about me or my services please don't hesitate to contact me directly!
$250 USD in 7 days
5.0 (2 reviews)
2.0
2.0
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Hello, my name is Divya, and I am here to offer my services as a highly experienced and detail-oriented Business Analyst to help you with your project. I understand that you are looking for someone with extensive knowledge in Salesforce, HubSpot, and Zoho who can help improve customer service using your new system. I have the necessary skillset to tackle this project: from analyzing metrics and customer data to uncover trends and opportunities for customer service teams, I am fully capable of delivering results quickly while also being comfortable working in a fast-paced environment. Additionally, I possess excellent communication and problem-solving skills that would be useful for the project. Lets connect on chat so that we can discuss in the detail. Thanks.
$500 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi, We have worked many CRM projects. We can develop CRM system for your microfinance company. We can provide you customized workflow, lead management, data management, agent login, admin login and reports. We can provide good quality running system within timeline. We have an expert team for such projects. We can on discuss on chat? Thanks & Regards
$500 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hello there, Good day! I am interested in this project. I have relevant experience in this position especially in using HubSpot. Please reach out to me to discuss further. Best, Suma!
$750 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I am currently working in n such application on an RFP fir a crop reporting tool for the government. We have start rating the proponents
$650 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have been in the field for many years and I have so many buyers testimonials, I hope to have yours too
$600 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have worked CRM implementation projects over the years for major industry players in Asia such as Bangkok bank, Key insurance group in UK, Clarion housing in UK, Barclay Card in Hamburg, Germany to name but a few am very versitile with detailed knowledge and experience capturing requirments that add value and working with developers for implementation, this is what gives me the capabilities to deliver to you exactly what is required.
$500 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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Greetings, Ready to become a part of your team. I am an experienced Business analyst, have fresh experience in microfinances and implementing CRMs. I have plenty of projects where I successfully supported/leaded implementation of CRM with designing AS-IS and TO-BE business processes models, including Salesforce, Hubspot and zoho. Expert at different spheres (Marketing, Finance, Law) data, trends analysis and gathering customer/departments needs, I have system approach and bring balanced decisions. Adopted to work in fast-changing environment and deliver solutions in real time. Your job sounds challenging, looking forward to speaking with you.
$500 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I can help you with that, I have all the experience of being a professional business consultant to give you many advice on how you improve your business in creative ways and thinking out of the box.
$750 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am Priyal Shah. I am a technical product manager at a fintech company here in Canada. I have experience with Salesforce and have implemented lead management, report tracking, portfolio management and credit scoring systems within Salesforce. Please feel free to reach out for any questions. Thanks, Priyal
$500 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have 7 years of experience working with Salesforce, I am professional and meet tight deadlines. Having worked in a multi cultural environment I am open minded and can adapt myself fast.
$1,499 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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This is just bid initiation on your brief project details listed . Let's connect so I can share about my self then it will be easier for you to evaluate the right candidate for your requirement.
$500 USD in 7 days
0.0 (0 reviews)
0.0
0.0

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