Seasoned Customer Service & Team Leader with hands-on Management experience overseeing all facets of operations including; budgeting, staffing, development, recruitment to scheduling. 20-year's experience with exceptional talent for building high-end performance teams built on trust & commitment. Excellent project management & product development skills; meets quality assurance standards; able to drive sales and achieve targeted revenue figures on a consistent basis. Well-versed in computer networking, information technology and application software