Email respond enquiries jobs

I need an experienced virtual assistant, who has a proven expertise in email management and appointment scheduling. Your role will include, but not be limited to: - Managing two of my professional email accounts. - Keeping the inboxes well-organized. - Efficiently filtering out irrelevant emails. - Responding promptly to important emails. - Scheduling my appointments as required. The ideal candidate should be well-organized, be able to prioritize effectively, and write professional responses. Excellent time management skills are essential for managing multiple tasks. Prior experience in email and appointment management would be a plus.

I'm looking for a TypeScript expert to build a SaaS model comprised of small micro-services within windmill.dev. The goal is to handle incoming data from Instagram and automatically respond using chatgpt. Key tasks will include: - Writing clean, optimized TypeScript code - Debugging and fixing any errors that may arise - Implementing complex algorithms to process data accurately and quickly In terms of functionality, the application should be able to: - Monitor Instagram messages and comments in real-time - Set up a webhook to receive Instagram data - Reply automatically to the messages received using OpenAI Assistant Ideal skills and experience for this project include: - Proficiency in TypeScript and SaaS architecture - Experience integrating with Instagram's API - ...

Hi, I am looking for someone familiar with email management to enable and configure DKIM for my email account & domain hosted on Rackspace.com. The gmail server is now blocking all of my emails, and enabling DKIM authentication should fix the issue. I will provide the login credentials for my Rackspace email hosting account (Rackspace is acting as my domain registrar and email host). Below is an example "bounced" email response from the gmail server: "This mail has been blocked because the sender is unauthenticated. 550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM. 550-5.7.26 550-5.7.26 Authentication results: 550-5.7.26 DKIM = did not pass 550-5.7.26 SPF [] with ip: [] = did not p...

I'm looking for a skilled web developer to create a platform where users can submit enquiries about their need for accountants. Key Features: - Users will be required to provide basic information about their business when making enquiries. - The platform should include a dashboard for me to manage the enquiries effectively. I'd like to view, respond, and track them easily. - Users should be able to search for accountants based on location. Ideal Skills: - Proficient in web development and design with experience in creating user-friendly, intuitive interfaces. - Strong understanding of database management and backend development to facilitate the enquiry management system. - Familiarity with search functionality integration, particularly based on use...

I'm looking for a professional programmer who specializes in IC programming, specifically for smoke detectors. Key Tasks Include: - Reading and writing IC data for smoke detectors. - Handling and operating microcontroller IC chips effectively. The ideal candidate should have: - Solid experience in IC ...Key Tasks Include: - Reading and writing IC data for smoke detectors. - Handling and operating microcontroller IC chips effectively. The ideal candidate should have: - Solid experience in IC programming. - In-depth knowledge of microcontroller IC chips. - An understanding of smoke detector systems is a plus. Knowing how to troubleshoot and debug chips will offer a huge advantage. Please respond with examples of related projects you've completed and your approach...

I am in need of a skilled and experienced sales representative to drive chandelier sales, both in-store and online. Key Responsibilities: - Promote and sell high-end chandeliers, aiming to boost revenue and build a loyal customer base - Monitor and respond to online sales inquiries and ensure swift delivery of products - Provide exceptional customer service, ensuring each customer's needs are met and queries are answered promptly - Utilize strong online marketing skills to increase the visibility of our chandeliers online Key Skills Required: - Proven experience in luxury goods sales is a must. You should be able to demonstrate an understanding of high-value products and how to effectively sell them. - Strong online marketing skills are crucial - you will be responsible for ...

We're seeking a skilled freelancer to enhance our current React site with the following tasks: - Connect two existing forms on our website to our backend dashboards and email inbox, ensuring seamless data transmission. - Address layout issues to optimize site responsiveness across all devices. - Enhance the code structure to improve maintainability and scalability. We are working with: - React - AWS Server - Node - MongoDB

I'm on the hunt for a talented individual who can build an AI-powered realistic person for our marketing agency. This design will serve to catalyze a significant enhancement in customer engagement. The ideal persona should...and formal tone in AI designs. - A creative vision for creating engaging, realistic AI representations. The primary focus of this role will be to craft visually stunning photos and speakable videos featuring AI-generated personas, which may include nudity. Essentially, this project is geared towards improving customer interaction and engagement. The expertise in designing AI to efficiently respond to customer inquiries is a must for this job. Please send us a visual design you create, and if we find it appealing, we can proceed further. PRICE DEPENDS ON...

...NOT accept 04. we dont mind if u are just a small team. as long as responsibility, work hard, fast respond and quality. 05. Respond message to your client even after working hour, sat or sun & public holiday 06. we only deal with team with fast respond, quality, friendly, good attitude & responsibility 07. prepare daily update in googlesheet 08. in some discussion will go by zoom & will request permission from freelancer before project start 09. reasonable new features charge and willing to accept minor features request by client even not status earlier. 10. Reply message to your client even after working hour, weekend even public holiday. Issue will happen anytime. 11. First priority respond time! Note: Please make sure u agreed & fulfill ab...

I have a need to have the ability for a user to send an image to a specific email address, and that image would be rendered on a webpage with a masonry style layout. Workflow as follows: 1.) User sends email to a specific email address which includes image 2.) that image would be transacted to a directory on the server 3.) a page would render all images found in the directory in a masory-grid layout

I'm in need of an email flyer that will help me promote my business to other professionals. The flyer should be designed in a formal and professional tone, keeping in mind that it's targeted towards a business audience. Key points to consider: - I need a visually appealing design that will catch the readers' attention. - The content should be concise, clear and persuasive. - The flyer should be optimized for email delivery, ensuring that it looks good and functions well in most email clients. Skills & Experience: - Graphic design and email marketing - Proficient in understanding and targeting different audiences - Copywriting for promotional materials - Understanding of email design best practices - Experience in business-to-busin...

i need business email suggestions if anyone can help me

I currently use Gozen Growth as my email marketing platform. My primary aim is to generate qualified leads for my project using the digital funnel. The target audience for my email marketing campaign will be individual consumers. I need an expert with a strong background in email marketing and digital strategy who is skilled in Gozen Growth. Experience with creating effective strategies to generate qualified leads is highly valuable. Additionally, familiarity with targeting individual consumers in the marketing campaign will be a significant asset for this role.

Project Overview: Design and implement an email marketing strategy using HubSpot integrated with Shopify, focusing on customer engagement and re-engagement. Services: 1. Integration Setup: - HubSpot and Shopify integration. - Fee: $99 2. Automated Email Flows: - Birthday, Post-Order Review, Inactivity (45 days), - Setup & Design: $30 per email. Costs: - Setup: $99 - Automated Emails (3 x $30): $60 Timeline: - Setup and flow ready next week. - First newsletter ASAP after setup. Notes: - Emails designed in a fun, informal style. - Forward competitor samples for inspiration. -1 USD = 1.35648 SGD. -2 revisions included.

I'm experiencing an issue on my WordPress site where I'm unable to send out emails. My email service provider is Titan. Furthermore, I'm receiving error messages during my attempts to send these emails. Ideal Skill and Experience: - Extensive experience in WordPress troubleshooting - Knowledge of SMTP email delivery process - Familiarity with Titan email service - Proficient in debugging PHP errors - Proven track record of resolving email delivery issues Please provide some examples of similar issues you have resolved before. Looking forward to having this fixed quickly. Thanks.

This project involves creating engaging emails for pet owners on a weekly basis. The emails need to have an informal tone and should highlight new collections, promote hot selling products, and announce sales or discounts. I'm seeking a freelancer with the following qualifications: - Experience in email marketing - Understanding and love for pets - Excellent creative writing skills Key Responsibilities: - Craft attractive and relatable subject lines - Create content that informs about new pet product collections - Highlight bestselling items in a persuasive manner - Announce sales and discounts to drive purchases - Maintain a consistent, informal tone throughout the content Freelancers with a background in pet-related content are a huge plus. I look forward to wo...

...user-friendly interface with distinct areas for chat and media display. • Implement responsive design suitable for mobile devices, ensuring media areas can expand for better viewing. 2. Integration of Custom GPT: • Use API calls to connect a pre-built GPT model to the Bubble interface. This model will handle basic queries and simulate responses. 3. Media Triggers: • Configure the GPT to recognize and respond with specific media when trigger keywords are detected. 4. Timeline: • This dummy version needs to be completed and delivered within 24 hours of project commencement. Stage 2: Fully Integrated System Objective: Develop a fully functional app integrated with MongoDB to handle real-time data processing and CRM updates based on interactions within the ap...

I'm looking to hire an experienced email marketer for my pet supply store. I want to specifically target pet owners with a view to increase sales. Here's a broad overview of the requisite skills and what I require: - Skills: Proficient in creating engaging email content, understanding of pet products, strong knowledge of email marketing strategies, and conversion optimization. - Tasks: Craft and send one weekly email outlining new arrivals, promotions, hot selling and recommended items to our pet owner customers. - Objective: The primary goal of this email campaign is to increase our overall sales. - Monitoring Success: I would like to measure the success of this campaign based on click-through rates. So, understanding of email anal...

We're seeking a skilled freelancer to enhance our current React site with the following tasks: - Connect two existing forms on our website to our backend dashboards and email inbox, ensuring seamless data transmission. - Address layout issues to optimize site responsiveness across all devices. - Enhance the code structure to improve maintainability and scalability. We are working with: - React - AWS Server - Node - MongoDB

I'm in need of an expert to resolve an intermittent email access problem on my Google Domains account. The issue seems to be related to the name server. Key Project Details: - I'm experiencing error messages when accessing my email on Google Domains. - The problem surfaces primarily when receiving emails. - The issue occurs once a day. The ideal candidate should have: - Profound knowledge of Google Domains, particularly in regards to email access and name server functionality. - Experience with identifying and resolving intermittent issues. - The ability to troubleshoot and fix email problems effectively. - Good communication skills for providing updates and potentially explaining the solution.

I'm seeking an experienced IT professional to provide support in setting up Office 365 and company email hosting. Requirements: - Domain name already exists. - Set up Office 365 for optimal use of Word, Excel, Outlook, and Teams. - Establish 1-10 professional, fully-functioning email accounts. Ideal Skills: - Previous work with IT setup for startups. - Familiarity with Office 365 and email hosting. - Fast, efficient, and thorough communication skills. A successful outcome would be seamless integration of Office 365 services as well as fully set-up, working email accounts for my company.

I'm looking for a talented video editor with a creative edge to help me with my travel films. The job involves: - Editing travel films of various lengths (6-12 minutes) - Matching my adventure, nature, and cultural themes - Incorporating your unique creative style - Making the films engaging and dynamic Id...ongoing partnership and will have 1 - 2 videos a month. I trust the freelancer's creativity - so feel free to take artistic liberty with my project. However, if you have a certain style, aesthetic, or are proficient with certain video effects, I am open to suggestions as well. Budget listed below is PER VIDEO. Open to negotiation based on quality of work. If interested in this project, please respond with your qualifications, portfolio, and bid. I look forward ...

I'm a CEO, and independent journalist and filmmaker and am in need of a virtual assistant to help with various tasks including email management, calendar management, and online research. People who have worked in the media industry would be highly suitable. Key Responsibilities: - Email Management: The ideal candidate will be responsible for filtering and organizing incoming emails, responding to inquiries, and scheduling meetings on my behalf. Previous experience with managing professional email accounts is a plus. - Calendar Management: The VA should be proficient in managing calendars, scheduling appointments, and setting reminders. - Online Research: You will be required to conduct online research on various topics and present the findings in a clear and conc...

...into the hands of end-users. Continuing work might include: 1. Giving me feedback on the any videos or Instagram reels and posts I create. 2. Writing email templates and Instagram and Facebook DM templates for me to use when contacting KOLs and/or end-users. I am looking for short-term solutions to get the app into people's hands now, not later. This rules out SEO, ASO and a social media campaign. Also due to budgetary constraints, lack of specificity and considering how small the safari niche is, it also rules out FB and Instagram advertising (unless you have some really good ideas that can get my target market to respond to ads). I am a solo developer and this is my first major app release so of course everything is being entirely financed by me, wh...

I’m looking for someone to help manage reservations at our hotel in Anchorage, Alaska. Duties include: Respond to guest messages on our various sites, review reservations for accuracy (including the various third party sites we work with), troubleshoot problems with the third party sites, charge deposits and cancellations, and confirm that all guests have paid the correct amount. Background: Qupqugiaq Inn is a small anti-boutique hotel located in Anchorage, Alaska. We have 37 rooms. Of these, 19 have private bathrooms, 12 have shared bathrooms, and 6 are tiny Japanese-style sleeping pods. Our website is www.qupq.com. Please look at the site before responding. Our main reservation software is WebRezPro. This transmits room information (availability and rates) to the software...

I'm seeking an expert email marketer to boost sales through a targeted campaign for my existing customers. The focus will be on promoting my services. The ideal candidate should have: - A demonstrable proficiency in creating successful email marketing campaigns targeting existing customers specifically. - Experience in promoting services through email marketing. - Proven track record in increasing sales through email marketing strategies. Your main task will be creating engaging, persuasive and sales-driven email content to encourage loyal customers to take advantage of our services. A keen understanding of how to effectively promote services, coupled with excellent copywriting skills and a solid grasp on the best practices for customer retention, wi...

I am looking for a skilled social media marketer who can help me boost sales and conversions by managing both organic and paid campaigns across Facebook, Instagram, Twitter, and TikTok. Key Responsibilities: - Develop engaging and creative content for regular posts on all platforms. - Manage paid ad campaigns to reach the right audience and ensure a good ROI. - Monitor and respond to comments and messages across all platforms. Skills and Experience: - Proven experience in social media marketing, ideally in e-commerce. - Strong knowledge of Facebook, Instagram, Twitter, and TikTok. - Ability to create engaging and conversion-focused content. - Previous success in managing both organic and paid campaigns. Your work will directly influence our sales and conversions, so I am lookin...

...Text-to-Speech to read lesson to student and for conversion of audible answers. Integration Requirement: - The AI assistant should be seamlessly integrated with the PDF viewer in the LMS. - Data synchronization between the LMS and the AI virtual assistant needs to be maintained. Interaction With Students: - Assistant should offer a chatbot interface for text-based conversations. - Should accept and respond to voice commands. - Provide clickable options for simplified user journey. Ideal Skills and Experience: - Experience in OpenAI API or similar AI technology. - Proficiency in integrating AI interfaces within existing systems. - Understanding of LMS or other educational platforms. Notes: App was created with appery for mobil but you will be working with webapp which is html...

I have a list of co...excel file, and I need someone to find their email addresses. - The main task will be to locate and verify the email addresses of these contacts. It is crucial that the emails provided are accurate. - The purpose of this exercise is for personalized outreach to these individuals and not for mass email marketing or research purposes. The ideal freelancer for this job is someone with excellent research skills, an ability to meticulously verify information, and experience in email marketing or personalized outreach. A high level of proficiency with Excel is also required. Files: There are lots of entries that need to be completed. you will need to add the email address of the contact.

I'm in need of a Google My Business (GMB) expert who can help me enhance my customer reviews and interaction. Key Tasks: - Optimize the GMB profile: Ensuring all details are accurate, up-to-date, and engaging for users. - Monitor and respond to reviews: Promptly reply to reviews left on my profile to improve my online reputation and customer engagement. Ideal Candidate: - Proven track record with Google My Business optimization. - Strong expertise in managing online customer reviews. - Understands how to craft engaging content for Google My Business. If you have experience with this platform and can help me stand out on Google, I'm interested in hearing from you.

I'm in need of a coding solution that can help me keep my email list up to date on an ongoing basis for my membership. I currently use Circle and FloDesk. The issue lies in the fact that Zapier, which I currently use for automation, cannot maintain tags when members unsubscribe. Key Job Requirements: - Integration: The coding solution should be able to synchronize and interact with my Circle and FloDesk accounts in real-time. - Real-Time Updating: The email list needs to be updated continuously as members subscribe and unsubscribe. - Unsubscribed Members: The specific action that should trigger an update is when a member unsubscribes. This action should be reflected in the email list promptly. Appropriate Skills: - Proficient in coding and experienced in work...

...the performance of the website. Availability: I require maintenance and updates on an 'as needed' basis. The ideal candidate should be able to respond promptly and work quickly on the necessary tasks. Requirements: - Proficiency in core PHP and MySQL - Strong problem-solving skills to handle bug fixes and performance optimization - Up-to-date knowledge of security best practices - Ability to implement design changes and new features - I need someone who can turn around tasks quickly, 1 day or less. - I use PHP/mySQL , custom built, I want to keep it this way for now - so hand php coders only - Must be able to work on USA hours and be able to respond within a couple hours , during 8am - 1pm every day. - Must be Fluent in English, able to communicate well To g...

I'm seeking an expert in managing email campaigns to ensure that our messages are reliably landing in 500k consumer inboxes. Key responsibilities would include: - Content management: The emails will contain short paragraphs which you should be able to tailor effectively for a B2C audience. - Schedule management: The campaign will require monthly emails to be setup and sent. This role is best suited to someone with extensive experience in email marketing and proven results in managing large-scale B2C campaigns, coordinating schedules effectively, and exceptional skills in tailoring email content. Experience with promotional email strategies is also highly desirable for this position. You should be confident in your ability to handle this task smoothly...

I need a professional who can scrape and compile email lists of high net worth individuals with a particular income level and investment interests. The emails will be used to target our automated trading software offer. Key Requirements: - Income Level Criteria: The emails should target individuals with an income level within the range of $250,000 - $500,000. - Investment Interests: The targeted individuals should have an interest in the stock market, Futures trading, options trading, cryptocurrency, and real estate. Ideal Skills and Experience: - Proficiency in data scraping and email list compilation. - Familiarity with targeting high net worth individuals and their investment interests. - Previous experience in compiling email lists for targeted marketing campaign...

Please note - I am posting this late and need these renderings by 5/12 at the latest. Please only respond if you can complete such a quick project. I need two 3D architectural renderings for a modern residential or mixed-use development project. Both renderings would only be of the exterior. The subject site is 120' wide and 75' feet deep. I understand up to three stories can be developed. Key Requirements: - Generation of a two 3D architectural renderings for a small, modern development - One version would be just residential with six, three-story townhomes and the other would be ground floor retail with two levels of residential above - The focus is solely on the exterior, not interior Ideal Skills and Qualifications: - Proven experience in 3D architectural rend...

I need a professional with proven experience in converting email images to HTML that works smoothly in Microsoft Outlook. This task is urgent, requiring completion within one week, so please consider this timeframe before bidding. Key Project Details: - The project currently as test involves 1 email image. - These images must be accurately converted into HTML following specific style guidelines that I will provide. - The final product should render perfectly when viewed in Outlook and any other email services. Ideal Skills and Experience: - Proficiency in HTML/CSS - Experience in converting images into HTML especially for email templates - Familiarity with Outlook's HTML compatibility - Ability to adhere to design guidelines and recreate styles from im...

I'm looking for a freelance virtual assistant to support me with administrative tasks and social media engagement. Responsibilities: - Data Entry: Assist in entering and organizing data for various projects. - Social Media Engagement: Respond to chats on social media platforms. This role will require less than 10 hours per week. The ideal candidate should have experience with data entry and be comfortable with managing social media interactions. Please let me know if you have any questions.

I'm in search of a professional developer who can build an email marketing service website focused on building brand awareness specifically tailored to small businesses. The website's foundational feature should be built around: * Easily accessible subscription form * Analytics dashboard * Template creation tool Despite these functionalities being optional, I'd highly prefer incorporating them to potentially maximize engagement and conversion rates. The ideal candidate for this project will have: * A strong portfolio of similar projects * Knowledge in email marketing trends and strategies * Experience working with small businesses * Proven understanding of UI/UX principles * Advanced web development skills including HTML, CSS, JavaScript and SEO principles ...

...to address two issues with the SMS and email functions on my website: - **SMS Function Fix**: Currently, the SMS function is not sending messages as intended. The developer should investigate the root cause and implement a solution that ensures smooth and timely delivery of SMS notifications. - **Email Function Fix**: The website's email function is also currently failing to send emails. The successful candidate will need to identify the source of this problem and implement the necessary changes to ensure that emails can be sent successfully. Ideal candidates should have: - Proven experience in troubleshooting and resolving SMS and email function issues on websites - Strong understanding of backend development, particularly related to SMS and email...

...another platform. You need to work with engineering team on event labeling and providing necessary data for platforms. Job: We are looking for a Email Automation Pro, a strategic thinker with the technical proficiency to impact our marketing success. The person will utilize their expertise in marketing automation platforms to design and execute targeted campaigns that nurture leads, drive engagement, and maximize conversions. They will use their design and user knowledge to optimize conversion flows. From creating automated workflows to personalizing customer journeys, their skills will help us deliver relevant and timely messaging across Email channels. Your responsibilities will include: - Interacting with diverse platforms to extrapolate data. - Developin...

I'm seeking a talented graphic designer to create an image for the top of a professional email. Here's what's needed: - **Style and Tone**: The image should embody a modern and sleek aesthetic. - **Color Scheme**: Please use our company's brand colors. - **Key Elements**: There's a specific image that must be included, but otherwise, the design can be creative. The ideal candidate for this project is a proficient graphic designer with a strong portfolio in creating sleek and professional designs, particularly for email marketing purposes. Experience with incorporating brand colors and images into a cohesive, visually appealing design is a plus.

This should be a very simple job for someone with the correct knowledge. I have a temporary email website (and webflow app) where users can create temporary email aliases. These emails should automatically delete after 14 days but they are not deleting. I need someone to create a Cron Job on my shared hosting in cPanel. The task at hand is for an automatic email deletion sequence which deletes all emails older than 14 days in my cPanel email account and sends a confirmation email each time it runs to a specified email. Key Details: - There is already a cron job created but it does not work. - Specifically designed for cPanel email account and not other email service providers. - Test the functionality to ensure correct execution. -...

Hi Dream Dezine, I noticed your profile and would like to offer you my project. We can discuss any details over chat.

Hi, we are looking for a PHP developer who can train the ChatGPT API with our custom data. This way, we can set predefined custom data for the chatbot, allowing it to respond solely based on our saved data. All work will be done using core PHP.

I'm looking for someone with a LinkedIn account who can make 10 free job posts per month to LinkedIn on my behalf and respond to applicants. This takes me about 10 minutes per post. So 1.5 hours work per month. Once every 3 days, you will make a post (copy/paste mine), respond to applicants close the job post a new one. If you read all this include 88730 in your reply. Be aware, if you bid a price I will not accept any negotiation on that price if I reach out to you. Bid carefully. You do not need to write the posts; I have everything prepared for you. Once you send a single message to the applicants you never need to message them again. I have a whole lot of people already doing this on a regular basis, so you'll be joining a team. Not that you have to interac...

I'm seeking an experienced email marketing expert to assist in crafting a targeted fundraising email aimed specifically at political donors for a candidate. The goal of this email is to raise a precise amount of money. Key Requirements: - Prior experience in political fundraising or similar fields is a big plus. - Must be able to craft compelling, engaging and persuasive content that can drive people to donate. - Familiarity with email marketing best practices, especially for fundraising campaigns. - Experience segmenting and targeting specific audiences within an email campaign. - Knowledge of political landscape and potential donor motivations is a bonus.

...developer experienced in AspDotNetStorefront and email server settings. I am currently experiencing email-related issues with my AspDotNet storefront. I have checked the admin panel email settings and are correct and temperamental. They sometimes work, then completely stop. The project involves: • Identifying and resolving email issues, as neither sending nor receiving emails is functioning properly. • Assisting in effective troubleshooting without error messages or codes. Ideal skills and experience for this task include: • Knowledge and experience with AspDotNetStorefront. • Ability to troubleshoot and resolve email dysfunction issues. • Excellent problem-solving skills with minimal available data. • Experience in ...

I am looking for an experienced social media marketer to spearhead an Instagram marketing strategy with a primary goal of increased brand awareness. The marketer should be able to: - Design and implement Instagram marketing strategies tailored towards young adults and adults aged 18-41. - Monitor our Instagram account activity, engage in conversations, respond to queries and build a strong community base. - Create and distribute engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages. - Review analytics and create reports on key metrics. Ideal applicants will have significant experience with Instagram marketing and display a thorough understanding of Instagram analytics. A track record of creating engaging content to in...

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Post Free Jobs on LinkedIn I'm looking for someone with a LinkedIn account who can make 10 free job posts per month to LinkedIn on my behalf and respond to applicants. This takes me about 10 minutes per post. So 1.5 hours work per month. Once every 3 days, you will make a post (copy/paste mine), respond to applicants close the job post a new one. If you read all this include 88730 in your reply. Be aware, if you bid a price I will not accept any negotiation on that price if I reach out to you. Bid carefully. You do not need to write the posts; I have everything prepared for you. Once you send a single message to the applicants you never need to message them again.