Twilio salesforce jobs
We are looking to hire a CRM developer, who has following key skills and qualities Technical Skills:Proficiency in CRM platforms like Salesforce, HubSpot, or Microsoft with CRM customization, configuration, and of CRM development tools like Apex, Visualforce (Salesforce), or JavaScript for Dynamics of CRM databases and data with CRM APIs for data exchange and automation. Analytical Skills:Ability to understand business processes and translate them into CRM in data analysis and reporting within CRM systems. Communication and Collaboration:Strong communication skills to work with stakeholders, understand their requirements, and explain technical skills to work in
...regular updates and clear visibility for me. I am looking for a mid-level professional with experience in people management, particularly in a remote setting. Strong communication skills and the ability to use video calls for team meetings are essential. Experience with Salesforce CRM is a plus as we grow pur liw cost high out put platform. Ideal Skills: - People management - Recruitment - Performance monitoring - Remote work experience - Excellent communication skills - Video call experience - Ability to evolve our Salesforce crm to become our project management and core information system. Please be willing and able to use video calls as the preferred communication method with me and the team. Initially you will work 2 /3 hours a day and be able to conduct a mee...
I'm looking to integrate WhatsApp notifications into my pre-existing Woocommerce website. This service should capable of sending Order Confirmations, Delivery Updates, and Promotional Messages to customers. Although I didn't specify a preferred platform for this function, I am open to suggestions like Twilio, Vonage, or MessageBird. Ideal skills and experience for this job: - Knowledge and experience with Woocommerce - Proficiency in setting up WhatsApp integration with e-commerce platforms - Ability to advise on best platform to use for WhatsApp notifications.
I'm in need of a software developer who can help me integrate Twilio and SendGrid at the user level. Key Requirements: - Integrate Twilio and SendGrid - User-Centric: These integrations should be designed to work specifically at the user level. Functionalities: - Inbound and Outbound Calling: Users should be able to both receive and make phone calls. - SMS: The software should allow users to send and receive SMS messages. - Email: Users should be able to send and receive emails. Ideal Skills: - Proficient in Twilio and SendGrid API - Experience in user-centric software development - Strong understanding of data management Please note that this project is primarily focused on the integration of Twilio and SendGrid at the user level. I am just looking fo...
I'm in need of an experienced Telemarketer to connect with other businesses in the SAP/Salesforce sector. Our primary goal is to gain new customers, so you should have a proven track record in lead generation and conversion. Key Responsibilities: - Reach out to potential clients through cold calling - Build and maintain relationships with potential customers - Convincingly present our products to the relevant decision makers Skills and Experience: - Prior experience in telemarketing or related role - Proficiency in relating to technology-based companies - Excellent communication and negotiation skills - Persistence and resilience in generating potential leads. Go ahead, bid on this project if you are a closer with a nose for finding potential clients within the technolo...
I urgently require a highly skilled Salesforce professional who can effectively automate a series of tasks in my Salesforce account. The ideal candidate should possess: - Comprehensive knowledge in managing and setting up Screen Flows and Quote Flows - Hands-on experience with Lead Management and Opportunity tracking - The capability to strategize and implement automated processes in Salesforce Unfortunately, responsibilities such as assigning leads to sales reps, tracking lead, and opportunity conversions, and generating automated follow-up emails were not clarified. Still, expertise in these areas would greatly appreciated. Please only bid if you are immediately available, since I need this project completed urgently.
...Automation Tester. Automation Testing: The candidate should be proficient in automation testing using tools like Selenium, Cucumber, HP UFT, and JMeter. They should be able to create and execute automated test scripts, generate test reports, and identify and report bugs. • Must have experience in Java coding • Preferred to have experience in Tosca • Candidate must have experience working with SAP and Salesforce environment and/or integrations. • Documentation and Reporting: The candidate should be able to maintain documentation of system configurations, test scripts, and test results. They should be able to generate reports and dashboards for management review. • Collaboration and Communication: The candidate should be able to work collaboratively with cr...
I am in need of a professional who can efficiently manage data input into Salesforce, track & manage financials/expenses, and help us research and implement the necessary internal infrastructures to strength our fundraising and financial sustainability. Your responsibilities will include: - Entering data into Salesforce database accurately. - Keeping track of financial transactions using Excel spreadsheets. - Processing reimbursements for travel and miscellaneous expenses. - Researching various internal infrastructure needs & systems, with a specific priority around building out the development and fundraising capabilities for our organization. The ideal candidate should possess: - Proficiency in using Salesforce and Excel. - Skills in data entry, data anal...
...someone to tap into my Twilio and CRM accounts and ensure that the numbers are set up correctly. My Virtual Assistant in the Philippines can make calls but not receive them for some reason. I'm seeking an expert to integrate Twilio with my CRM system, developing a solution that will provide optimum varieties of communication such as making and receiving phone calls as well as sending SMS notifications. The specific functionalities requested are: - Automated call logging: To organize and monitor all the calls - made and received - SMS notifications for leads: To ensure swift follow-ups and never miss an opportunity. - Click-to-call functionality: For more efficient processes and instant communications. The ideal candidate will have extensive experience in integra...
I require an expert in Workato who can efficiently perform the following tasks: - Data migration - Cloud application integration - Workflow automation I am currently using Salesforce and Hubspot for data management and workflows. The ideal freelancer should have experience in integrating these platforms with Workato. The task will involve migration and integration of medium-sized data - around 10,000 to 100,000 records. Proficiency in Salesforce, HubSpot, and Workato is a must for this project. Efficiency, accuracy, and attention to detail will be key to successful completion of this project.
I am in need of a developer skilled in working with WhatsApp Business API, Twilio API, or API. This project involves developing a WhatsApp chatbot to handle automated responses for marketing message interactions that my restaurant receives. Key features required are: - Automated responses - Reservation management - An intelligent AI conversation system Under this AI Conversation System: - Capabilities for Natural Language Processing (NLP) - Sentiment Analysis - Contextual Understanding These capabilities are needed to make communication with customers more effective and efficient. A freelancer with experience in developing restaurant-focused chatbots will be preferred. The timeline for project completion is urgent - the sooner we can implement this, the better.
Use Apex + Flows to automatically approve the last step of an approval request. Background: Sometimes the user will generate the quote document and forget to perform the final approval indicating that they did so. We want to automate this so that when they generate the document, that final approval will happen automatically. I have a sample flow and Apex code, but need help adapting it and getting it working. 1. The customer is using Salesforce's CPQ addon which enhances Quotes with an object SBQQ__Quote__c 2. The customer is using Approval Processes for Quotes. 3. Apex and sample flow are here: 4. I have an existing flow which fires when the Saleforce CPQ Quote has it's document generated. I want to add the auto-approval to this flow. 5. In order to use the stuff from (...
This project centers around the customization of my office's Salesforce CRM. As an experienced freelancer, your primary task will involve: - Customizing our CRM to better fit our company's specific needs The main goal of this project is to enhance our office operations. Prior proficiency with Salesforce CRM is highly desirable. Familiarity with data analysis, report writing, and graphic design will also be advantageous. Your insights and technical skills can play a vital role in the success of our project. Let's enhance our brand visibility together!
I'm looking to harness the power of Whatsapp for promotional messaging. Here's what I'm after: - I require a developer that specializes in Whatsapp API Integration. More specifically, the task will focus on sending outgoing messages. - I need freelancer with knowledge of Twilio or any other whatsapp API tool to develop code to start bulk whatsapp messages to my clients. . Having a background working with Whatsapp Bulk promises an efficient outcome. In summary, if you're a champ at automating promotional messages through Whatsapp API and Whatsapp Bulk, I'd like to hear from you. Location : Mumbai preferred.
I am looking for a freelancer who can assist us with the setup and integration of a Twillio Bulk SMS system. - Ideal Output: The Bulk SMS system should have the capability for 2-way communication. - Expected Traffic: We ...SMS system should have the capability for 2-way communication. - Expected Traffic: We anticipate sending less than 10,000 SMS messages per month. - Integration Platform: We do not have a specific platform for integration. Suggestions would be appreciated based on the scope of the project. Hi All, I'm looking to send bulk SMS to 2000 numbers via WhatsApp and regular text messages. I'm aware Twilio offers such services, but I'm not sure how to set it all up. Could you assist me with this process? Please also inform me about your fees and any oth...
I am looking for a developer to create a multilingual WhatsApp chatbot. The chatbot must be built on Twilio, and should be capable of answering user queries promptly and effectively in both Arabic and English. Skills and experience needed for this project: - Proficiency in chatbot development, specifically on the Twilio platform - Experience in designing chatbots that excel in query resolution - Strong command of both Arabic and English in a development context Please make sure to highlight any similar projects you've completed in your proposal, with specific details on chatbot functionality and multilingual support.
As the project owner, I'm in need of an expert who can seamlessly integrate my Twilio API (for WhatsApp and voice calls) with an AI Agent. Already having the AI code, your responsibility lies in getting these components working in unison and deploying everything on AWS Lambda for serverless hosting. Key tasks for the AI Agent: - Answer common customer queries - Escalation to human agents when necessary - Dispensing information about our products/services Noteworthy: - The AI is coded in Python, so a solid understanding of this language is essential. - Experience with Twilio API integration and AWS Lambda hosting will be beneficial. - A robust understanding of serverless architecture is sought-after. - Expertise in AI and natural language processing will be a major plu...
...anything in SalesForce or HubSpot? I'm trying to decide if I should build this app in SalesForce or HubSpot or standalone as the app I show in my video. Again, I am a real estate broker and I'm planning to develop an app to manage my leads, assign them to my staff, and oversee the process. After I get this app to work perfectly for me, I would then like to offer subscription to it for other real estate team leaders like me, who don't have a perfect solution to assign company leads to their staff and oversee them. I didn't figure out yes where I should sell this service, in Salesforce Marketplaces, HubSpot Marketplaces, or on my own website. Looking for ideas. I tried to use a free version of HubSpot and it has way too many features, tables, ro...
...urgently in need of a talented Salesforce instructor with an intermediate level of expertise to educate a group of teenagers aged between 13 to 16. This is an exciting opportunity to spark the interest of young minds in Salesforce featuring Aura, LWC, and Apex. Key Responsibilities: • Deliver engaging Salesforce lessons designed for teenagers • Cultivate a basic understanding of Salesforce • Create plan for kids to practice on Trailhead • Teach kids basic steps to code on SFDX for Aura, LWC, and Apex Requirements: • Know how to work with Visual Studio Code and install Salesforce support Package • Intermediate level of Salesforce knowledge including Aura, LWC, and Apex. • Strong communication and organizational...
We need a full stack dev to create a scheduling web-app using a modern stack (your choice). Review the design doc, Figma, and essential features. Include pricing and any questions in your proposal. Essential Features: 1. RESTful API with Zapier 2. Admin panel for user data and form submissions 3. Customizable availability and service area settings 4. Responsive, modern UI design 5. Twilio and SendGrid for notifications 6. Google Maps autocomplete and Calendar integration 7. Admin confirmation, denial, or rescheduling via email 8. Clean, scalable code with referrer tracking and conversion monitoring 9. Recall feature for previous customers 10. Invisible captcha, editable services and categories, and conditional logic Deliverables: - Functional scheduling web-app - Source code with ...
...should generate comprehensive evaluations. - Data Visualization: To aid decision-making, the application should feature effective data visualization tools. Additionally, the user interface should have a modern and sleek design that encapsulates its cutting-edge AI innovations. Integration with External Communication Platforms: • Integrate with popular communication platforms and APIs such as Twilio, WhatsApp Business API, and email service providers to send automated notifications. • Implement webhook or API endpoints to trigger notifications based on predefined criteria, events, or user actions within the application. • Ensure compliance with data privacy regulations and user consent requirements when sending automated messages, including opt-out and unsubscribe...
I am an experienced Salesforce developer with very good knowledge and experience in apex, triggers, aura, etc. I am seeking a freelancer who can help me learn Lightning Web Components and integration in salesforce. Your grasp of these concepts should be apparent in the clear, concise written lessons you will provide. This project is urgent and I would like it completed as soon as possible. The ideal freelancer will possess expert knowledge of Salesforce and Lightning components and integration, and should be able to communicate complex systems in an approachable and intuitive manner. The trainer must provide and help me develop projects
...computations. Primary Purpose: - The main mission of this project is to create a dashboard-like solution working with sales data from Salesforce and Hubspot. the tool will display recommendations based on analysis (calculations to be provided) that will need to be both stored (AWS) and displayed on the dashboard. Key Features: - AWS Database housing data from API calls and in-house calculations - API will SSO / OAuth - Paywall using Stripe - Data refresh each time the tool is opened or refreshed Languages: - The preferred programming languages for this project are Node.JS, Ruby, Python, JavaScript, or C#. Skills and Experience: - Experience with Salesforce and Hubspot data is beneficial. - Experience with AWS database work. - Expertise in building data visualiza...
I'm looking for a CRM software expert to set up a free version of a suitable CRM system for myself and three salesperson. One of this 3 1. Zoho 2. Salesforce 3. Zendesk Key Features Needed: - Contact Management: Maintaining and updating our entire client database efficiently is crucial for the operation. - Sales Pipeline Tracking: We need functionality that helps us monitor our sales process, providing a visual representation of our pipeline. - Email Integration: The system should integrate with our existing email for seamless communication with clients. - Custom Quotation Pricing: We require the ability to quote our services based on square meter pricing. Purpose: - The primary purpose of the CRM software is for accurate sales forecasting. We want to be able to predict an...
VIP is a software system current in production running in Azure and built on .NET Framework 4.8 platform using C#, ASPNET MVC, AngularJS, OpenTok Video Comm Components (Vonage) and Syncfusion UI Components. It is running on top of a SQL Server DB (created via EntityFrameWork CodeFirst) for persistence with ties to Twilio for SMS and SendGrid for email communication. There is also a WebAPI project that is part of the solution that may need to be enhanced for this migration effort. The initial groundwork was done by another developer who was unable to complete the work. I need a good development team (2-3 developers) with excellent communication skills who are willing to build upon the the infrastructure already created and complete the migration of the application to .NET Core (C#...
I need an experienced developer to integrate a robust chatbot with my ...need an experienced developer to integrate a robust chatbot with my SAP system, that has capabilities to provide detailed support for customers as well as handle technical support issues. The chatbot should have the following features: - Respond to Frequently Asked Questions (FAQs) - Provide Live chat support - Generate and manage support tickets This project requires an understanding of SAP, Salesforce and chatbot development. Freelancers should be proficient in these areas and have experience in customer service field to enhance the chatbot's functionality. It would be ideal if they have previously worked on similar projects or have a track record of creating efficient bot responses for a smooth custo...
...two-factor authentication (2FA) functionality into the existing Laravel authentication system. Implement SMS verification for user registration and account recovery processes. Configure Twilio or a similar service for sending SMS messages securely. Develop a seamless user experience for enabling and managing 2FA settings. Ensure compatibility with various devices and browsers. Requirements: Proficiency in Laravel framework and PHP programming. Experience with implementing two-factor authentication (2FA) systems, preferably within Laravel applications. Familiarity with SMS verification services such as Twilio or Nexmo. Strong understanding of web security principles and best practices. Ability to troubleshoot and resolve potential issues related to 2FA and SMS integration...
I am in need of an experienced Salesforce developer who is well-versed in DocGen or Nintex. Your task will primarily involve creating a template for generating invoices. This template should include: - Account Details - Opportunity Details -Grouping of Opportunities -show subtotal for each group. -show total at the end the specific focus is on Salesforce and DocGen or Nintex, any general experience in invoice template creation will also be beneficial.
...functionality and user experience. -Integrate third-party API systems, such as SIS (Banner), Salesforce, etc., with Moodle LMS. -Create responsive layouts and ensure compatibility across devices and screen sizes. -Write and execute test cases to ensure quality and reliability of Moodle implementations. -Provide technical support and troubleshooting assistance to clients during and after implementation. -Stay up-to-date with the latest Moodle developments, trends, and best practices. Requirements: -Strong experience with Moodle 4.0+ implementations and customization. -Proven track record in developing Moodle plugins and themes. -Experience integrating third-party API systems with Moodle, such as SIS (Banner), Salesforce, etc. -Proficiency in building responsive layouts an...
...functionality and user experience. -Integrate third-party API systems, such as SIS (Banner), Salesforce, etc., with Moodle LMS. -Create responsive layouts and ensure compatibility across devices and screen sizes. -Write and execute test cases to ensure quality and reliability of Moodle implementations. -Provide technical support and troubleshooting assistance to clients during and after implementation. -Stay up-to-date with the latest Moodle developments, trends, and best practices. Requirements: -Strong experience with Moodle 4.0+ implementations and customization. -Proven track record in developing Moodle plugins and themes. -Experience integrating third-party API systems with Moodle, such as SIS (Banner), Salesforce, etc. -Proficiency in building responsive layouts an...
I am seeking a seasoned professional to manage a data migration project for my Salesforce Service Cloud. The job involves moving a wide range of content, including articles, resources, videos, and images for efficient customer data management. Key job aspects: • Proficient in Salesforce Service Cloud operations. • Expert in Data Migration. Alongside, I am interested in improving my SEO, particularly content optimization to ensure better visibility and effectiveness of my content. Fundamental SEO Skills Needed: • Content SEO Optimization. • Extensive experience in SEO practices. Only bid if you have the relevant skills and experience, as this project requires a high level of expertise.
...strong background in CRM systems to assist in integrating a CRM into my existing booking platform. The goal of this project is to automate customer booking and enhance workflow. As for the CRM system, I am open to any that will fit my specific needs and requirements, however, Salesforce, Hubspot, or Zoho experience is preferable. Key Functionalities: * Contact Management: Ability to systemically manage and track all customer interactions within the platform is a must. Ideal Skills: * CRM Systems Experience (Salesforce, Hubspot or Zoho preferred) * Workflow Automation * Contact Management Expertise * Excellent Understanding of Third Party Integrations * Systems Configuration & Setup Experience Please include examples of past CRM integration and automation work ...
I'm on the hunt for dedicated and motivated customer service representatives. Here’s what you’ll do: - Answer phone calls and respond to customer emails - Resolve customer complaints with a positive and proactive approach - Utilize customer service software, specifically Zendesk, Salesforce, and Freshdesk Since this role is for entry-level positions, prior customer service experience isn't a must, but it's definitely a bonus. What's more crucial is your willingness to learn, adapt, and contribute to our team's mission by providing top-tier customer service.
I need a Python selenium system that will handle browser automation for me. You should know the twilio vitual number. We will also create below pages. Login Page - Login Name - Password Use the encryption for password and session to login For all page, should have sidebar - iPhone List - Create new iPhone info - Change password - Logout After login should go iPhone list page, iPhone list page For iPhone list, -For each record, should have tick button for selection, users can select all iPhone and do the reset/delete. -Search iPhone name input field Column: -iPhone name, apple account id, virtual number, reset button, edit button, delete record button, and view latest sms code button. -for the edit button, should can edit the apple id, password, virtual number and iPhone name...
I'm seeking a skilled Salesforce developer to create a Lightning Web Component (LWC) for my college project. Please call this number if interested to help me: 9900098617
...experienced developer to construct a plugin for Salesforce. Essentially, this plugin should encapsulate a sales framework and methodology, and integrate it flawlessly within the existing CRM system. Here are few important elements for the project: - Proficiency in plugin development for Salesforce is necessary. - The plugin should effectively embed a sales framework and methodology into Salesforce. - Emphasis is on the integration of sales data. - Demonstrable experience in handling sales data and CRM data integration will be an added advantage. Given the nuance required in understanding sales frameworks and methodologies, direct experience in these areas would be a major plus. End goal is to incorporate this methodology seamlessly in our Salesforce usag...
I'm in need of a knowledgeable Salesforce Commerce Cloud developer to assist with a few key implementations for a small project. The main functionalities that need to be set up include: -Account Record is created. Contact Record is created. They will be tied together. Contact records are allowed to only have an email address. The rest of the information will be captured using the below flow. -Quote is created by the user. Allow Partner Users and Partner Users Customer to have access. -Quote is approved by the Administrator or their hierarchy. -Partner users click Generate Payment Link as shown in the document and video above. Link will state the quote needs to be approved if it’s not approved. -The order summary on the site should displace the product name, description...
Hi Ritu M., I noticed your profile and would like to offer you my project. We can discuss any details over chat.
I am currently seeking an expert who can correctly configure Twilio to accept incoming calls and integrate this functionality with ChatGPT. Here's what I need: - Development of voice-based integration between Twilio and ChatGPT - Ensuring correct configuration of Twilio to accept incoming calls - The entire process to be developed using Python Skills and Experience: - Proficiency in Python - Extensive experience in handling API integration especially with Twilio and ChatGPT - Previous experience in telecommunication projects will be helpful - Knowledge of AI and chatbots is very much appreciated To qualify, you must present examples of similar integration projects you've completed in the past. Let's connect and make this project a success.
I am seeking an expert in Salesforce, specifically knowledgeable in Lightning Web Components (LWC) and Apex Class, to make changes regarding the order placement and transaction authorization in my Salesforce platform. Key Responsibilities: - Making necessary changes in ordering sequence - Altering order placement and transaction authorization in multiple classes Ideal candidate: - Prior experience in Salesforce development, particularly with LWC and Apex Class - Familiarity working on improvements in order processing sequences in Salesforce - Strong understanding of Salesforce platform and database Please include relevant experience in your application. This is crucial for understanding your capabilities and how well you can execute the project. ...
I have a Twilio account with sip trunking set up, and I've install Asterisk on Arch Linux, I've attempted to set up the config but have not been able to. I'm looking for someone to set up a basic config where I can send and receive phone calls. The details don't matter, I just want to get it working so I can adjust it once the simplest config is working. If interested please bid the amount you are able to do this for, and include the word "briefcase" in your bid so I know you've read the description and can complete the project for the amount bid.
i want a salesforce developer who can work on customizatuon using APEX candidate need to be expert in APEX
Hi , Need someone who can help me in set up the demo which extract data from salesforce and place in ASW S3. Steps are defined by AWS already in below link.
I am seeking a skilled professional who can help integrate Salesforce CRM with Skyvia. Key Details: - The integration type needed is CRM integration. - The CRM system to be connected to Skyvia is Salesforce. - The project involves setting up bi-directional data transfer between Salesforce and Skyvia. Ideal Candidate Skills and Experience: - Comprehensive knowledge of Salesforce CRM. - Experience in handling Skyvia integrations. - Familiarity with implementing bi-directional data transfers. - Excellent problem-solving skills. Your job will primarily involve configuring the data flow between these systems and ensuring seamless data exchange. If this sounds like something of your expertise, let's connect!
I am in need of a skilled developer to design a robust chatbot that can seamlessly interact across multiple platforms including SMS, WhatsApp, and Telegram. The chatbot should be able to effectively generate leads and distribute said leads to users via their preferred communication medium. Key Features: - Support for SMS (can be Twilio), WhatsApp, and Telegram - Ability to send leads directly to user's phone. Ideal Skills: - Chatbot development/Knowledge (given) - Experience with SMS, WhatsApp, and Telegram integrations - Proficiency in deploying automated responses/filtered (Business leads only) - Knowledge of user management (given) - Knowledge in micro SaaS setup Note: SaaS (node.js) - open source project (given) -add the messaging
I need a professional freelancer with Salesforce API and Postman knowledge who can effectively assist in integrating and customizing my systems. Specifically: - Setup a connection between Salesforce and Postman - Enable the creation and updating of records via Salesforce API through Postman Ideal candidates should have: - Extensive understanding and experience with Salesforce API and Postman - Proven records in system integration and customization - Strong problem-solving abilities, especially in debugging API-related issues - Excellent documentation skills to create precise and concise API guides By integrating Salesforce with Postman, you will make it easier to manage my data records and ensure smooth and efficient operations.
Salesforce Developer for Finance Industry Required
I need a skilled individual with expert knowledge in Salesforce customization and automation. Here are the details: - Your primary tasks will include customizing custom fields and page layouts in Salesforce. I anticipate the creation of less than 10 custom fields. - In addition, you will need to set up automation within Salesforce to increase our operational efficiency. The ideal candidate for this project would be someone who has extensive knowledge and experience in Salesforce customization and automation. Your ability to understand and interpret unique business needs and translate them into technical requirements will drive the success of this project. Previous work with custom fields and page layouts will be especially vital. Some integration work is al...
...looking for an expert in Salesforce Marketing Cloud and SSJS to address a specific hurdle in my project. My goal is to integrate SSJS with the email marketing platform I use. Having hands-on experience with similar integrations is a must. Thorough understanding of email marketing platforms and the ability to troubleshoot issues is necessary for this project. Proficiency in SSJS and Salesforce Marketing Cloud is also crucial. Your task will include: - Effectively integrating SSJS with our email marketing platform - Ensuring seamless data exchange between the two systems - Troubleshooting possible issues during implementation phase - Optimizing the process for better efficiency This position requires excellent problem-solving skills, technical expertise in Salesforce...
