Support ticketing scripts jobs

I'm looking for an experienced AI developer who could build an AI calling agent for me. The agent will be programmed to handle a variety of call types - sales, customer support, and appointment scheduling. Key Capabilities: - Sales calls: The AI agent should be able to not just sell but also address any queries a prospective customer might have. - Customer Support: It should serve as a first point of contact to solve any customer issues. - Appointment scheduling: Setting up meetings is another primary function that the bot should handle. The AI agent will be deployed in the field of real estate and is expected to accomplish the following: - Qualify leads: It should be able to discern potential customers from casual inquiries. - Provide property information: T...

I'm in need of a native German-speaker for a part-time customer support role, working 1-3 hours a day. Responsibilities will primarily include: - Managing customer interactions through both email and phone. - Responding within a three-hour window from the time of customer contact. - Primarily handling billing inquiries. The most suited for this role are those with: - Proficiency in German - Excellent customer service skills - Experience with billing inquiries - A fast yet detailed approach to their work. Experience in a similar role will be favorably looked upon but is not strictly necessary.

I need an advanced level professional who is highly experienced in providing throw email-based customer support on Gmail platform. Key Responsibilities: - Respond swiftly and accurately to customer inquiries related to our product - Identify and assess customer needs to achieve satisfaction - Resolve product inquiries as they arise Skills & Experience Required: - Proven customer support experience is crucial - Must be well conversant with Gmail - Familiarity with product inquiries based support - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively Please note that I'm looking for this project to be completed as soon as possible, so freelancers who can start immediately will be given preference.

I'm in need of a skilled and experienced network engineer to assist with setting up a robust distributed network. The network will support both IPv4 and IPv6 and will be announced to various providers with BGP. This is a live network - 2x IPv4 /24's will be announced and various IPv6 blocks. I would like the following setup, using bird 2.x: - Routers that will announce the addresses to the public internet via providers (I already have the BGP sessions setup with the providers) - An internal network setup using Wireguard between routers - Ability to internally announce single IPs/smaller subnets (than a /24, for example) to route them to different places. For example, if the /24 is announced at provider A on router A, I want router B to be able to connect to router A and r...

Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis's business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision-making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' names, etc. • Take pictures of the subject company and its vicinity, as per C...

I'm ...board game designer to create an educational game focused on HR and Payroll Integration Topic The game is intended for individuals aged 16 and above. The game should incorporate an enjoyable and intuitive game mechanic, as well as effectively teach and reinforce important concepts related to HR and Payroll Integration. The board game can be similar to monopoly board game, this board game is to support my customisters and training of Integration Consultants. The ideal candidate should have: - Prior experience in designing educational games, preferably for older audiences. - A solid understanding of HR and Payroll Integration concepts. - Creative and innovative approach in designing game mechanics. - Strong communication skills to explain complex topics in a simple an...

I'm looking for a compassionate and understanding individual, preferably a female, to spend time with and provide emotional support to a 21-year-old boy who has been through a significant life incident. This is not a care-taking role in a traditional sense, but more of a friendship and support position. Key Responsibilities: - Engage with the young man in his favorite activities, which include sports, music, and art. - Provide a listening ear and offer emotional support and companionship. - Encourage and assist him in his recovery journey. Ideal Skills and Experience: - Prior experience in mental health or support work is a plus. - A compassionate and understanding nature is essential. - Enthusiasm and interest in engaging in sports, music, and art activ...

INTRODUCTION: I'm keen on having a logo designed for my organization, IQRA Tutors. We offer comprehensive tutoring services in all subjects for children up to the 5th grade. We aim to convey that we're a trusted and reliable source of academic support for young students. Consequently, our logo should echo these traits. Design aesthetic must be elegant and traditional, reflecting the solidity and seriousness of the academic pursuit. I expect the designer to be imaginative in the use of symbols and colors that communicate our focus on comprehensive elementary tutoring. IDEAL SKILLS REQUIRED: • Experience in creating logos for educational institutions or tutors • Ability to create traditional and elegant designs • A knack for symbolism and visual communicatio...

I need someone to support sales on Facebook

I'm in need of a compelling PowerPoint presentation that will last approximately 15 minutes. Key Requirements: - You should be able to create visually appealing slides that engage and retain audience attention - Design elements should be professional yet intriguing, aimed at an educational context - Ideally, content should involve appropriate visual aids and graphics to support the material - Your work should be completed with the time frame and the presentation should be easy to deliver and navigate Previous experience in designing educational presentations and strong PowerPoint skills are highly preferred. A good understanding of the educational sector would be a bonus.

I'm in need of a dedicated customer support agent with exceptional email management skills. The selected freelancer will be expected to: - Handle customer queries promptly and accurately. - Actively follow up on customer complaints ensuring each situation is resolved smoothly and efficiently. - Manage a high volume of customer interactions daily, typically 50 or more. The ideal candidate will have proven experience in a customer service position, strong problem-solving abilities, excellent written communication skills, and a positive, customer-focused attitude. Knowledge in using customer service software and databases will be a plus.

I am on the search for a professional who has proficiency in Excel. The main task of this project involves automating the process of conditional formatting in Excel based on cell content, which can help streamline and simplify my workflow. Skills and Experience Required: - Strong knowledge of Excel functionalities - Experience in automating conditional formatting - Ability to build scripts based on cell content Your expertise will help me ensure that my data is formatted accurately and consistently, saving me time and increasing efficiency. Please place your bid if you possess the necessary skills and experience, and we can discuss further details.

As a property owner, I constantly require support with my home appliances, including my refrigerator, washing machine, and oven. The duties I need help with range from repairs and maintenance to installations. - Refrigerator, Washing Machine, Oven Specialist: Ideally, you have specialist knowledge and experience across a variety of home appliance brands and models. - Mixture of Tasks: Since the types of assistance I require are varied, a versatile skill set is necessary. This includes technical troubleshooting, regular maintenance, and installation of appliances. - Regularly Available: Given that I encounter problems with these appliances frequently, availability to resolve issues promptly when they arise is vital. An expert in home appliance technology with a broad skill set a...

Project Overview Create an AI application dedicated to enhancing academic tasks for students, researchers, and educators with comprehensive research and writing support. Requirements - AI development focused on academic assistance. - Features for literature search, citation management, and paper sorting. - Writing aid tools for structuring, grammar checking, Bypass AI, and plagiarism detection. - User-friendly interface with integration capabilities for popular academic platforms. - Advanced natural language processing for effective user interaction.

Please Sign Up or Login to see details.

...service representative to provide phone support, email support, and live chat support. Key Responsibilities: ● Handle a low volume (1-50 inquiries per day) effectively and professionally. Improving customer service experience, create engaged customers and facilitate organic growth ● Manage large amounts of incoming queries through multiple channels (voice, in-app, email) ● Taking ownership of customers issues and following problems through to resolution ● Keep accurate records and document customer service actions and discussions ● Analyze statistics and compile accurate reports ● Follow communication procedures, guidelines and policies ● Take the extra mile to engage customers Skills and Experience Required: ● Experience in providing customer service suppor...

I need front end code changes in my website. A little responsive and little design changes

We are a hosting company that has a BGP network with multiple carriers. We provide VPS, Bare Metal, Webhosting, ect. I need someone with networking experience to help add IPs to our network occasionally and support customer tickets with system admin questions. MUST BE ABLE TO SPEAK ENGLISH AND HAVE OCCASIONAL PHONE CALLS WITH MANAGEMENT. Knowledge with these would be a good fit: MikroTik Routers Dell Switches Dell and HP Servers Virtualizor EasyDCIM WHMCS Linux Windows

...project. The firmware will be developed for ESP8266. Ideal Skills and Experience: - Proficient in IoT firmware development - Experience with ESP8266 - Knowledge in C/C++ would be a plus The project will involve: - Collaborating in the design of the firmware for the IoT device - Writing efficient and reliable code to run on the ESP8266 - Testing to ensure the firmware works as intended - Offering support and addressing potential issues post-implementation. I'm open to any suggestions you might have regarding the programming languages to be used for this project. I need code to upload in nodemcu esp8266 1) Anyone can connect to internet through SSD and password. 2) it will connect to all home appliances. Basically i want to create a home automation project which will c...

I'm in need of a skilled developer to create an e-commerce website that is highly functional and visually appealing. Key Requirements: - Shopping Cart: A user-friendly shopping cart is a must. It should be intuitive and seamless for my customers to add items and proceed to checkout. - Payment Gateway Integration: The website needs to support secure payment processing. So, integrating reliable payment gateways is essential. - Service-based Products: My e-commerce business is service-oriented. The website should be structured to accommodate service listings and purchases. Ideal Skills and Experience: - Strong experience in e-commerce website development - Proficiency in shopping cart and payment gateway integration - Understanding of service-based product listings and transact...

I am looking for a proficient ASHE software expert to help with data analysis, report generation, and implementation support. - Task Overview: - Analyzing data and extracting meaningful insights. - Generating detailed and informative reports. - Providing implementation support for the software. Your experience in the field and familiarity with ASHE software will be crucial in ensuring the success of this project. Please provide evidence of previous similar projects you've undertaken.

I'm looking for a skilled professional in PowerWorld for a project. Unfortunately, I didn't specify the exact tasks I need support for or what kind of information I would like to see in applicants' proposals. But rest assured, I'll be looking for a freelancer with proven experience in power system modeling, load flow analysis, and fault analysis. Ideal skills and experience: - Proven expertise in PowerWorld - Experience with power system modeling - Proficiency in load flow and fault analysis I look forward to hearing from interested freelancers and discussing the project specifics.

I'm in need of a compelling PowerPoint presentation that will last approximately 15 minutes. Key Requirements: - You should be able to create visually appealing slides that engage and retain audience attention - Design elements should be professional yet intriguing, aimed at an educational context - Ideally, content should involve appropriate visual aids and graphics to support the material - Your work should be completed with the time frame and the presentation should be easy to deliver and navigate Previous experience in designing educational presentations and strong PowerPoint skills are highly preferred. A good understanding of the educational sector would be a bonus.

Need wordpress expert to support on adding new features in my existing WordPress site.

I'm a novice in SEO and digital marketing, and I'm eager to learn the ropes, particularly in the areas of SEO and SMM. I'm looking to boost my website traffic, improve its rankings on search engines, and ultimately generate more leads and conversions. I am seeking a virtual tutor to provide me with a comprehensive ...the lessons to my specific goals, ensuring that I'm equipped with the tools and knowledge to increase traffic, improve rankings, and generate leads and conversions. My objective is to gain a solid understanding of these areas to enable me to implement effective strategies for my business. This is a long-term project, so I'm looking for someone who is willing to commit to regular sessions and support me in my learning journey. Experience in tut...

I am seeking a talented copywriter to help with a marketing campaign for my business-to-business (B2B) radio station. The aim is to attract more B2B clients through engaging radio advertisements and promos. Ideal Skills and Experience: ...for a business audience. - Understanding of how to write for the ear, considering the auditory nature of radio. - Experience in the radio industry or with radio advertising is a definite plus. The project will involve: - Crafting impactful, concise, and clear copy that can be spoken on air. - Ensuring the messaging aligns with the nature and target audience of B2B radio. - Creating different scripts for various radio spots, keeping the overall marketing campaign cohesive. - Revisions and adjustments as needed to fully capture the essence of our ...

need an expert in a multi-project task tracking Gant chart multi suppliers provide document control he must be an expert in MS excel and need to provide a solution for tracking ad document control by excel or another software he is an expert in it we can use later

I'm looking for a talented developer to create a mobile application for both iOS and Android that can convert images to text. This app will strictly support English language conversion. A crucial aspect of this project is for the application to be fully functional offline. Ideal candidate will have: - Proven experience in iOS and Android app development. - Understanding of optical character recognition (OCR) techniques for image-to-text conversion. - Ability to incorporate offline functionality into app development. - Excellent understanding of English language to ensure effective image-to-text conversion.

I'm looking for an experienced interior designer to revamp my living room, kitchen, and bedroom. The project includes the creation of a contemporary style. Key requirements: - E...revamp my living room, kitchen, and bedroom. The project includes the creation of a contemporary style. Key requirements: - Expertise in residential interior design - Proficiency in a contemporary style - Ability to work on living rooms, kitchens, and bedrooms Please share your portfolio showcasing similar residential projects you've worked on, as well as any certifications or qualifications that support your design skills. Your proposal should also include a rough timeline for completion and an estimated budget. I am open to your creative ideas and suggestions but would like to maintain a con...

...educational project that entails the adaption and translation of English rhymes into Spanish. These will serve an audience of preschool children aged between 3-5 years. The successful freelancer should be: - Proficient in both English and Spanish translation with exceptional grammatical skills - Familiar with writing and adapting content for young children - Experienced in creating rhymes and song scripts especially for preschool education, thus grasping the level of comprehension and enjoyment for this age group. Critical tasks involve: - Translating English nursery rhymes into Spanish while maintaining the rhythm - Constructing age-appropriate rhymes with an educational undertone. Your expertise would contribute significantly to making learning an engaging and fun process ...

I'm looking for a competent copywriter who can craft engaging and informative scripts for a series of Youtube videos. Specifically, I need someone who can write in a way that's accessible to beginners in personal finance. The scripts should be: - Informative and educational: The primary goal of the videos is to educate our audience on personal finance topics. So, the writer must be able to convey complex financial topics in an understandable way. - Non-technical: While you should be well-versed in personal finance and crypto, the language used in the scripts should be easy for beginners to follow as you simplify the terminology and explain in a manner that is understandable by anyone. Ideal Skills: - Strong understanding of personal finance and crypto - E...

I'm on a mission to gather funds for a set of extensive medical expenses involving bills from hospitals, medical physicians, ongoing rehabilitation, treatments, therapy, and regular medication. I have had an extensive injury and complications. These costs are extensive due to the need for constant care, including but not limited to: - Continuous assi...Surgery, must have funds ready The campaign is projected to last a little over a year, during which I appreciate all the help I can get. Ideal contributors would be anyone compassionate enough to help including those experienced in crowdfunding, with knowledge of healthcare financing and an understanding of medical needs. Your help will not only ease the financial burden but also provide holistic support to the patient in thi...

I am looking for an experienced game developer to build an MMORPG game akin to Shakes and Fidget, developed using Unity and PHP for backend. This will be a web-based game, featuring a cool 2D art style and supporting simultaneous gameplay for up to 100 players. Key Requirements: - Developing a web-based MMORPG game. - Implementing a distinct 2D art style. - Support for up to 100 simultaneous players. Skills & Experience: - Proficient in Unity or PHP game development. - Strong experience in web-based game development. - Proven ability in multiplayer game networking.

I'm seeking an experienced hardware engineer to design a robust PCB which will fully support my Raspberry Pi 3 Model B+. This PCB is planned to be a part of a control system. The main requirements for the project are as follows: • Full Raspberry Pi 3 Model B+ compatibility support - Your design should take full advantage of all the features of this model. • Control system orientation - The PCB down the line will be used as a control system, all design decisions should keep this in mind. This project requires that the PCB has a 110/240 V input and have a 5V Output and 8 Relay Out of 10V. Some basic requirements for candidates: • Strong knowledge in Raspberry Pi and PCB design is preferred. • Prior experience with networking systems and design is help...

...distill this knowledge into a well-structured, engaging, and insightful written article. This writing will serve to inform people about the significance of having each other's back in a relationship, why some people grapple with admitting their wrongdoings, and the potential repercussions of giving up when things get tough. Key outcomes include: - Detailed explanation on importance of mutual support in relationships. - Analysis of why admitting mistakes can be challenging for some individuals. - Understanding consequences of giving up during difficult times in relationships. Desired skills for this job include: - A strong background in counseling, psychology, or a related field. - Exceptional writing skills. - Ability to convey complex ideas in an engaging, understandable...

I'm in the ...particularly in the area of demoing an existing deck and constructing a 23'x12' addition that will be connected to an exterior wall. Key tasks include: - Assessing the existing structure for the planned renovation - Developing a detailed plan for the demo and addition - Ensuring the structural integrity of the renovation - Complying with local building codes and regulations - Providing any necessary support during the construction phase Ideal candidates for this project should have: - Proven experience in residential renovation projects - Expertise in structural engineering, particularly in load-bearing walls and exterior additions - Strong knowledge of local building codes and regulations - Excellent communication skills to collaborate with other sta...

I need a neural network that has the ability to write scripts for a movie or/and series, the final feature of the neural network, help in post-production. Also, a separate neural network should write lyrics, music bits with minuses, write voice and all this to edit into finished tracks. All this should be integrated into a Telegrem bot, with an intuitive interface for user convenience. . The main functionalities required are: - API Integration: Develop a robust API that allows the Telegram bot to efficiently interact with the neural network. - Data Science Integration: Prior experience in Data Science is essential, as the bot will need to collect and analyze user data. - Experience with Telegram: As the project involves integrating the neural network with a Telegram bot, experience...

I'm looking for an adept professional who can create an Android virtualization solution. This solution should be flexible enough to be used on micromachines on AWS Amazon or any other system via Docker or Kubernetes. The end goal is to enable the running of multiple, simultaneous Android cell phones. Key Aspects: - It must support Google Play, Google Drive, and specifically, WhatsApp. - The main purpose of this project is virtual phone farming. - The solution should automate the process of sending and receiving WhatsApp messages. Android virtualization solution, which can be used on Micromachines on AwsAmazon or Any system via Docker or Kubernets, which allows you to run a series of simultaneous cell phones on Android, with Gplay, GdRIVE, Whatsapp, edit version, resolution, m...

...through the platform. - **Features**: - **Order Placement**: The core functionality of the app will be to facilitate order placement by the customers. - **User Authentication**: The platform needs to have user authentication in place, ensuring that only valid customers can access and place orders. - **Bar Code Scanning**: To streamline order placement and ensure accuracy, the app should support bar code scanning. - **Intended Use**: The web app will not be used by employees or suppliers, it is solely dedicated to providing a seamless order placement experience for our customers. Ideal skills and experience for the job include: - **Web Development**: Proficiency in web development technologies and frameworks, to ensure a smooth and responsive user experience. - **User Auth...

I am looking for a professional to help me with setting up my Raspberry Pi for radio broadcasting. Requirements: - Sideloading Linux: I need you to assist me with virtually sideloading Linux onto my Raspberry Pi. - Software Installation: I need you to install software that will support the radio broadcasting. This includes the necessary features for live streaming and frequency modulation. Ideal Skills: - Proficiency in Linux: You should have a deep understanding of Linux systems and how to sideload it virtually. - Raspberry Pi Experience: Experience with Raspberry Pi development is essential for this project. - Radio Broadcasting Knowledge: Prior experience with setting up radio broadcasting systems would be a huge advantage. I am looking for someone who can deliver high-quali...

Need an expert to help with this The Adobe Creative Cloud “conflicted copy” file problem has accelerated, and the studio (Robin, Jenna, Cameron (host) and Bill) have a lot of duplicate files. I think it’s duplicate inDesign files mostly. We are finding it too time consuming (and dangerous) to manually delete files, and direct support from Adobe has not solved the problem. It has taken a sudden sharp increase lately and we have no idea why. There was a theory that upgrading Jenna’s computer would solve the issue but it has not. We need to know how to test for solutions between our studio members. Unable to sync SEED Pre-trip Planning Guide because the file is locked. Please close this file in any open applications and ensure you have write access privil...

...PiS-1 The project includes : - finishing the design - provide design for admin panel with statistics and management of the main feature (cost of credits, contact us, general condition of use, access to data base and pdf issued...) - UI integrations in apps - API development - API integrations - Server deployment and configurations - Testing and bug fixations - Beta live - Go live - 3 months support after complete the project for bug fixations - Include source code Multi languages App :- English French & Portuguese Timeline : The preferred timeline for app development is less than 6 weeks Ideal Skills and Experience: - Strong experience in developing native mobile apps for both Android and iOS platforms - Proficiency in app development languages such as Java or Kotlin f...

...skilled developer to create a CRM webpage focused on robust customer management. This webpage should include the following features: - Account Overview: Users should be able to get a quick overview of all relevant customer information. - Contact History Tracking: The solution should facilitate tracking of all past interactions with customers to provide seamless service. - Ticketing Support: An integrated ticketing system will allow for easy tracking and resolution of customer issues. The CRM webpage should be accessible through a secured login portal to ensure protection of sensitive customer data. Ideal candidates for this project would have prior experience in CRM development, profound understanding of customer management systems, and a solid background in ...

As a professional or business that requires a portfolio website, I look to achieve two main objectives. Firstly, I need a platform to effectively display my work to potential clients. Secondly, this website should support a lead generation strategy through a contact form. I'm currently open to color schemes, branding ideas, and design aspects that enhance the overall effectiveness of these two core functions. Therefore, your expertise and creativity, especially in the area of portfolio website design, will be highly appreciated. Key skills and experience include: - Expertise in web design and development - A good track record in portfolio website creation - Ability to design an effective contact form for lead collection - Demonstrated creativity in choosing color schemes, bra...

I am in need of a talented individual who can create a combination of hand-drawn and digital drawn doodle animation style video for my YouTube channel. The primary purpose of the video will be for educational content, specifically targeted towards adults. Key Responsibilities: - Develop engaging and informative scripts for the video. - Create a combination of hand-drawn and digital drawn doodle animations that are both aesthetically pleasing and easy to comprehend. - Ensure the video is aligned with the educational objectives. Skills and Experience: - Proficiency in doodle animation, with a strong understanding of both hand-drawn and digital drawn styles. - Prior experience in creating educational content will be highly valued. - Ability to tailor content specifically for ad...

I want two 45 sec to 1 min video on therapy exercise explanation. Giving you some scripts and styles. You can create 2 nice engaging videos using any 2 scripts and any one or multiple styles combined. I am happy with one nice video as well. Please use the male instructor as AI talking avatar. The kid and the female therapist as animated characters with custom animated footages, transitions and actions. - - - - Script 1: Therapy Exercise Demonstration Video Production : Fine Motor Skills Development [Opening Scene: A cozy sensory play area with colorful mats and toys.] Narrator: "Welcome to our Sensory Integration Activities session!" Therapist: "I'm Julie. Let's start with 'Sensory Bin Exploration'." [Cut to exploring the sen...

I am in need of a virtual assistant based in Colombia, focused primarily on customer support. Your main task will be answering customer inquiries via phone calls. Skills and Experience: - Customer service expertise; familiarity with common customer inquiries and their solutions. - Fluency in Spanish and English. - Strong communication skills particularly over the phone - Prior experience in a similar role is preferred but not required. Please note, this role may require you to work in varying time shifts according to business needs.

...assisting us with a survey project. As part of our market research efforts, we are seeking to gather valuable insights from businesses operating in the domain of process control instruments, industrial automation distribution, dealerships, and system integration. We have compiled a list of 150 companies that fit our target criteria, and we require your expertise to conduct telephone surveys with support by email /whatsapp/social media reach with the business owners or top management personnel of these organizations. The survey will consist of a maximum of 10 questions, covering both general information about the company and specific inquiries related to the service we intend to offer. To ensure the accuracy and reliability of the data collected, we request that you obtain call...

Looking for a dedicated developer to design a minimalistic playlist with PHP and HTML. This playlist should support functionalities including: - Play, Pause, Skip options - Add, Remove, Edit Songs - Shuffle, Repeat, Loop features Moreover, it should support MP3, WAV, and FLAC files. I prefer a minimalist design leaning towards clean lines and simplicity. It is crucial for the user interface to be intuitive and easy to navigate, providing the best user experience possible. Desirable skills and experience: - Proven experience in PHP and HTML languages - Portfolio of projects showing aesthetics understanding - Experience creating digital media players, preferably music playlists. Apply if you have a passion for achieving perfection through simplicity...